About Us:

Maternal & Infant Wellbeing Melbourne (MIWM) is a distinguished boutique Women’s Health and Perinatal practice founded by Dr. Amber Hart. Our mission is to nurture women and babies by delivering consistent, evidence-based, and exceptional quality care. At MIWM, we provide a comprehensive range of services including general and specialist women’s and children’s medical consultations, allied therapies, and complementary services. We are committed to ensuring that women and families receive unparalleled care in a safe and nurturing environment.

About the Role:

We are currently seeking a Receptionist to join our dedicated front of house team. Based at our clinic in Parkville, you will play a pivotal role in the smooth operation of our practice. Reporting to the Practice Manager, this dynamic position offers a variety of responsibilities in a boutique environment, including providing support to practitioners, handling initial bookings and triage, overseeing reception daily functions, coordinating the day stay diary and other general support tasks as required to ensure our practice runs smoothly. Your contribution will be instrumental in maintaining a warm and welcoming atmosphere where our clients receive an exceptional standard of care.

Why You Should Apply:

Regular Hours: 4 to 5 days - within a Monday to Friday schedule with no weekend work required. 8am-5:30pm.

Competitive Remuneration: We offer attractive compensation packages. Rate pay of based on previous experience, skill and ability. Pay range $28-$34ph.

Comprehensive Training: Training will be provided to the successful candidate.

Supportive Environment: Join a team that values support, collaboration, and professional development.

About You:

The ideal candidate will possess the following qualities and qualifications:

Experience: Demonstrated experience of at least one year in a similar administrative or front of house/reception role within a medical, allied health, or private practice setting.

Empathy: Ability to interact empathetically with a diverse client base, including individuals with complex needs.

Attention to Detail: Strong attention to detail and accuracy in tasks.

Time Management: Proven ability to prioritize competing demands and excel under pressure.

Communication Skills: Excellent communication skills, both verbal and written, with a professional phone manner.

Preferred Knowledge: Familiarity with Medicare and Health Insurance is advantageous. Experience with practice management software, such as Xestro, will be highly regarded but not essential.

Join us at MIWM and become an integral part of our mission to provide exceptional care to women and families. If you are passionate about making a positive impact, meet the criteria needed to be successful in this role and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity.

To apply, please submit your resume and cover letter addressed to Eliza Macafee, outlining your suitability for the role. Only candidates who meet all the criteria will be contacted. Applications received are assumed to have understood they need the relevant experience and accept the rates of pay.