Receptionist – Full Time | East Melbourne Head Office

Advanced Hair Studio has been at the forefront of Hair Replacement and Hair Regrowth both locally and internationally for over 50 years. With more than 70 locations around the world, we are proud to be industry leaders and innovators, offering medical and non-medical solutions to men and women experiencing hair loss combining the latest in scientific, medical, and wellness treatments.

As a people-focused organisation, we recognise that our success is built on the quality of our team. We’re currently seeking a vibrant, energetic, and professional Receptionist to join our team at our East Melbourne Head Office.

This role provides an immediate start to the right candidate.

About the Role

This is a full-time role working across a fortnightly roster. We offer a generous 3-day weekend in the middle of the roster cycle.

Fortnightly Roster:

Week One:

Monday: 9:45am – 6:00pm

Tuesday: 12:30pm – 7:00pm

Wednesday: 9:45am – 7:00pm

Thursday: 12:00pm – 8:00pm

Friday: 9:00am – 5:30pm

Saturday: RDO

Week Two:

Monday: RDO

Tuesday: 10:45am – 7:00pm

Wednesday: 9:45am – 7:00pm

Thursday: 12:00pm – 8:00pm

Friday: 9:00am – 5:30pm

Saturday: 8:30am – 3:00pm

Key Responsibilities

Manage front desk reception duties with professionalism and efficiency

Handle incoming calls and greet visitors with a warm and welcoming manner

Provide administrative support to internal teams and management

Manage appointment bookings and client queries, assist with Laser clients and their treatment

Handle cash, process payments, and issue receipts

Perform general office administration tasks and assist with Amore Hair orders and queries.

Maintain a tidy and professional reception area

Liaise with management and respond to various internal requests

About You

To be successful in this role, you will bring:

Minimum 1+ years’ experience in a similar front-desk or administrative role

Excellent verbal and written communication skills

A professional telephone manner and customer service mindset

Strong organisational and time management abilities

Proficiency in Microsoft Office (Word, Excel)

Experience in cash handling and POS systems

A positive, proactive, and reliable attitude

Ability to work independently and in a fast-paced environment

High attention to detail and ability to prioritise competing tasks

Why Join Us?

At Advanced Hair Studio, you’ll be part of a team that is passionate about making a difference in people’s lives. We offer:

A stable, full-time role with a unique rotating roster

A professional and supportive work environment

The opportunity to represent a market-leading brand in an innovative and growing industry

We encourage you to apply via seek.