HAYLO People are specialists in General Insurance and Personal Injury recruitment, with a proven track record of connecting top talent with leading companies.

We're partnering with a well-established insurance brokerage in Sydney CBD to recruit a Claims Administrator to support their broking team. This role offers the opportunity to work closely with experienced brokers, gain hands-on exposure to a broad portfolio, and develop your career within a supportive and professional environment.

The Role:

• Provide administrative and claims support to Account Executives and Senior Brokers.
• Assist with preparing quotes, renewals, endorsements, and policy documentation.
• Liaise with insurers, clients, and underwriters to ensure timely and accurate processing.
• Maintain up-to-date client files and compliance records.
• Respond to client enquiries and provide a high standard of service.
• Gain exposure to a wide range of commercial insurance products and learn the end-to-end broking process.

Benefits:

• Salary up to $70,000 + super
• Exposure across multiple product lines
• Clear career progression into broking or advanced claims roles
• Ongoing mentoring and funded industry qualifications
• Team bonding, industry events, and travel opportunities
• Supportive culture focused on growth and collaboration

About You:

• 0–2 years’ experience in a claims, broking, or underwriting role – entry-level candidates with a strong interest in insurance are encouraged to apply.
• Experience in domestic or personal lines will be highly regarded but not essential.
• Strong attention to detail and excellent organisational skills.
• Clear and confident communication skills, both written and verbal.
• A proactive attitude with a genuine willingness to learn and grow within the insurance industry.
• Ability to work collaboratively in a team environment while managing competing priorities.
• Interest in developing a long-term career and progressing into a broking role in the future.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Dakota Morgan at [email protected] or 0433 039 899