About the role

This is a full-time Office Administration / Customer Service role with Amazon Pest Control Services, based near Mascot, NSW. As part of our customer-focused team, you'll play a vital role in providing exceptional administrative and customer service support to our clients.

Answering and managing incoming phone calls and emails from customers in a professional and friendly manner

Assisting with the scheduling and coordination of pest control services

Providing general administrative support, including filing, data entry, and other clerical duties

Liaising with internal teams to ensure seamless service delivery

Identifying opportunities to enhance the customer experience and suggesting improvements

What we're looking for

At least 2-3 years experience in a customer service or administrative role, ideally within the pest control or Property Management industry

Excellent communication and interpersonal skills, with a friendly and professional attitude.

Strong organizational abilities and attention to detail

Competent in using office software such as Microsoft Office

A problem-solving mindset and the ability to work well under pressure

A genuine interest in delivering outstanding customer service

What we offer

At Amazon Pest Control, we are committed to creating a positive and supportive work environment for our employees. You'll enjoy a competitive salary and flexible working arrangements.

About us

Amazon Pest Control is a leading provider of pest control services in Sydney. Established in 2000, we pride ourselves on our commitment to quality, safety, and customer satisfaction. With a team of experienced technicians and a focus on using environmentally-friendly methods, we work hard to protect homes and businesses from pests.