Strata Assistant (Administration Support) – SMS Coffs Harbour

Join a leading strata management team with great culture, training, and work-life balance.

About Us

At SMS Coffs Harbour, we’re leaders in strata management — trusted for our professionalism, client service, and results.
We manage a diverse range of residential and commercial buildings across the region, providing exceptional value and peace of mind to owners and committees.

Our team is friendly, dedicated, and growth-focused. We invest in ongoing training, mentoring, and genuine career development. As our business continues to grow, we’re looking for a Strata Assistant to join our close-knit team.

The Opportunity

This is an excellent opportunity for someone with strong admin or customer service experience who’s ready to build a career in the property industry.

As a Strata Assistant (ASM), you’ll play a key role supporting our Strata Managers with the smooth, day-to-day running of strata schemes.

Key responsibilities include:

Responding promptly to emails and phone calls from clients and contractors

Preparing correspondence, meeting agendas, and minutes

Assisting with meeting organisation and attending some meetings

Managing diaries, schedules, and key deadlines

Maintaining accurate records and compliance documentation

Building positive relationships with clients, committees, and suppliers

About You

You’ll enjoy working in a busy, supportive environment where attention to detail and great communication make all the difference.

We’re looking for someone who:

Is organised, reliable, and thrives on multitasking

Communicates professionally in writing and over the phone

Has great time-management and problem-solving skills

Is eager to learn and open to feedback

Enjoys working collaboratively in a team environment

Is confident using Microsoft Office, Teams, and database systems (experience with Strata Master or Strata Vote is a bonus)

Previous experience in strata, property, or real estate administration is an advantage — but not essential. If you’re a quick learner with strong admin or customer service skills, we’ll train you!

Why You’ll Love Working With Us

6 weeks’ paid leave annually

Full training provided — learn from experienced strata professionals

Competitive salary + superannuation

9-day fortnight and flexible work-from-home options after probation

Supportive, social team culture with regular events

Genuine career progression opportunities through mentoring and leadership development

Ready to Join Us?

If you’re ready to grow your career with a respected strata management company that values professionalism, teamwork, and balance — we’d love to hear from you.

👉 Click “Apply” now and include your resume and a brief cover letter telling us why you’d be a great fit.