Are you a people-focused leader with a knack for keeping operations running smoothly? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the opportunity you’ve been looking for.

We’re seeking an Operations Supervisor to join our team and play a pivotal role in ensuring the seamless day-to-day running of our business. Reporting directly to the Managing Director, you’ll oversee office staff and technicians, manage client relationships, and drive operational efficiency across the board.

What you’ll be doing

· Leading, mentoring and supporting a team of office staff and technicians to achieve high performance.

· Managing HR processes including contracts, policies, performance reviews and KPI achievement.

· Ensuring technicians deliver quality service on time and on budget, with effective scheduling and fleet management.

· Building strong client relationships – acting as the first point of contact for service delivery, troubleshooting and escalations.

· Preparing reports, compliance documents and KPI updates for management.

· Overseeing stock control and office management to ensure everything runs efficiently.

· Driving continuous improvement by contributing to Standard Operating Procedures (SOPs) and system upgrades.

What we’re looking for

· At least 2 years’ experience in a supervisory or management role.

· Strong leadership skills with the ability to inspire high-performing teams.

· Highly organised, adaptable and solutions-focused, with excellent attention to detail.

· Confident communicator with outstanding interpersonal and problem-solving skills.

· Comfortable using technology, systems and data to drive efficiency.

· Knowledge of employment relations legislation (desirable but not essential).

Why join us?

· Competitive salary of $85,000 – $90,000 + super.

· A leadership role with real variety – from people management to client engagement and operational strategy.

· Supportive workplace culture that values teamwork, collaboration and growth.

· Work directly with the Managing Director and contribute to shaping the future of the business.

· Potential for further career growth within the business.

If you’re motivated, proactive and ready to take the next step in your career, we’d love to hear from you.

👉 Apply now with your resume and a brief cover letter outlining your experience and why you’re the right fit for this role. Applications close on 31 October 2025.