About the Role:

Our client, a well-established healthcare provider operating Urgent Care Clinics across the Bayside area is seeking a proactive and highly organised Operations Assistant to join their dynamic support hub. This is a part-time to full-time role (32–38 hours per week, 4–5 days) including every second weekend. Ideal for someone with strong administrative skills and an interest in healthcare operations. You’ll provide day-to-day operational support, including rostering, managing facilities and supplies, and liaising across clinical and non-clinical teams to drive smooth clinic operations.

Key Responsibilities:

• Coordinate daily staff schedules, including GPs, Registered Nurses, and Medical Receptionists.
• Provide administrative support to the operations team.
• Manage supplies, facilities, and general service support tasks.
• Support on-call phone coverage for operational queries.
• Act as a central point of communication for staff and partner organisations.
• Ensure operational processes are streamlined and effective.
• Contribute to continuous improvement initiatives across clinics.

Skills and Experience:

• Previous experience in medical or healthcare administration, practice management, or operational support (2–3 years preferred).
• Strong administration and organisational skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Experience using rostering platforms (e.g., Tanda) desirable.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• Proactive problem-solving skills and ability to work independently and collaboratively.

About Our Client:

Our client is a respected healthcare provider embedded in the Bayside community, delivering high-quality care across urgent care clinics and private practice. They are committed to collaboration, continuous improvement, and supporting a culture where both staff and patients feel valued.