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Senior Duty Management Roles

IRIS hotel group
Manly, NSW
A$75,000-$85,000 p/a
Hospitality & Tourism → Management
Full-time
On-site

Posted 10 days ago

About the role

Join the dynamic Iris Hotel Group as a Senior Duty Manager in Manly, NSW 2095. In this full-time role, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences and supporting the leadership team.

What you'll be doing

  • Manage the Venue's Bar, Bistro, Kitchen & Gaming departments to ensure efficient and high-quality service delivery
  • Provide exceptional customer service and resolve guest queries and complaints in a timely and professional manner
  • Oversee the management of staff, including scheduling, training, and performance reviews
  • Ensure compliance with all relevant health, safety, and licensing regulations
  • Assist with the development and implementation of operational policies and procedures
  • Collaborate with the management team to drive continuous improvement and innovation
  • Manage the hotel's inventory, budgets, and financial reporting as required

What we're looking for

  • Extensive experience in a senior duty management or similar role within the hospitality industry
  • Exceptional leadership, communication, and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Thorough understanding of hotel operations, including front office, housekeeping, and food and beverage
  • Proven track record of delivering exceptional customer service and driving team performance
  • Proficiency in using hotel management software and other relevant technologies
  • Relevant qualifications in hospitality management or a related field

What we offer

At Iris Hotel Group, we are committed to supporting the growth and development of our employees. We offer a competitive salary, opportunities for career advancement, and a range of employee benefits.

About us

Iris Hotel Group is a leading provider of high-quality hospitality experiences. With a growing portfolio of hotels across Australia, we are dedicated to creating exceptional guest experiences and fostering a talented and passionate team. Join us as we continue to expand and innovate within the hospitality industry.

Apply now to become our next Senior Duty Manager!

About IRIS hotel group

Newcastle, NSW, Australia

Who We Are

With more than 80 years combined experience, the Executive Team have development the business meticulously by understanding the property market cycle and taken this Australian-owned private enterprise from a small property development company to a highly regarded industry competitor.

Source: This is an extract from the company's own website.

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