Firstpoint Integrated Services is a projects and maintenance company delivering services across the construction and facility services industry. We pride ourselves on professionalism, safety, and customer satisfaction.

We are seeking a proactive maintenance coordinator part time to assist our service & maintenance division.

The maintenance coordinator will oversee maintenance job management, sub-contractor management and updating job status to commercial clients by phone and email. You’ll work closely with our supportive team to align maintenance priorities with operational needs.

In the position of maintenance coordinator you will bring excellent administration skills, attention to detail, initiative to problem solve and multitask. Working Hours are flexible will be 3 days per week based in our head office in Lilyfield in the Inner West close to the light rail station and bus stops.

About the role -

Receive and process new job requests

Schedule and supervise external contractors for ongoing maintenance and repairs

Create Workorders and Assign to Sub-Contractors on Simpro work order system

Monitor and update all jobs on system from beginning to job completion

Provide client with job status updates

Preparing Service Reports for works completed and submit to client

Source sub-contractors for quotes and maintain sub-contractor database

Assist with data entry in preparing quotes for clients

Ad hoc administrative tasks to support the team

Providing exceptional customer service over the phone and email.

As the ideal applicant you will possess:
Experience in the facilities services industry would be highly advantageous

Competent PC skills including Excel, Word and Email. Experience in Simpro is preferred but not mandatory. Training will be provided.

Attention to detail with a strong work ethic

Communications, organisational, scheduling and time management skills