Are you highly organised, detail-oriented, and thrive in a customer focused role? Our growing roofing manufacturing company is looking for an enthusiastic Front Desk / Administration Coordinator (P/T) to join our team!

About Us:

ARBS is also a leading supplier of roofing, cladding and building products. Based in Ballina on the Northern Rivers, we offer not only a personal service, but local, high quality solutions to specific roofing and building requirements.

Your Role:

As our Administration Superstar, you'll be the backbone of our office operations — greeting customers, supporting the Director and keeping the wheels turning smoothly. You'll play a key role in assisting the director with diary management, emails and workflow.

Key Responsibilities:

· Greet and assist customers, suppliers, and visitors in a friendly, professional manner

· Manage incoming calls and emails

· Process orders, quotes, and invoices

· Provide product information and support to customers

· Coordinate with the production and dispatch teams

· Provide general administrative support to management and production team

· Help with compliance and safety documentation

· Support day-to-office tasks and ensure smooth workflow

About You:

· Excellent communication and interpersonal skills

· Previous experience in a front desk, customer service, or admin role (experience in
roofing, construction or manufacturing is a plus)

· Minimum 3+ years of front desk, customer service, or admin experience required

· Strong attention to detail and organisational skills

· Comfortable with MS Office (Excel, Outlook, Word);

· Basic data entry level Excel proficiency required

· A friendly, can-do attitude and willingness to learn about our products

· Australian work rights required for this position

· Flexible working days available to accommodate the right candidate

What We Offer:

· Friendly, supportive and positive team environment

· Opportunity for growth in a stable and respected company

· On-the-job training and support

· Above award rates.

· Flexible hours (Approx 25hrs - 32hrs depending on applicant) Suitable for school hours.

Apply:

To apply, send your CV and a cover letter addressing the criteria to [email protected] by 2nd October