Medical Receptionist (Full-Time)Location: Yackandandah Health / Yackandandah Health Medical Centre

Start Date: Immediate

About Us
Yackandandah Health is proudly part of the Apollo Care Alliance, an innovative national organisation supporting not-for-profit communities. Our medical centre, part of Yackandandah Health, is located in beautiful North East Victoria, close to snow fields, wineries, and waterways. With over 100 employees, Yackandandah Health is the largest employer in town.
We have developed a sustainable intergenerational site providing residential aged care, childcare, a medical centre, allied health services, and apartment living. We are innovative and forward-thinking in delivering community services, committed to high-quality healthcare and offering a wide range of medical services to our community.

About the Role
We’re looking for a passionate, friendly, and organised superstar to join our frontline team within the Medical Centre. You will work closely with clinical staff, reception staff, and the practice manager. This role is permanent full-time, and requires someone with empathy, excellent customer service skills, and the ability to multitask.

Key Duties:

• Meet and greet patients
• Manage phone enquiries and schedule appointments
• Maintain a clean, presentable, and well-stocked reception, waiting room, and consult rooms
• Manage medical records confidentially and efficiently
• Liaise with team members and external providers for patient care
• General administration duties: scanning, emailing, mail, banking, etc.
• Collection and entry of patient details into the system
• Participate in quality improvement activities
• Schedule monthly medication chart bookings for aged care residents
• Undertake training for professional development
• Participate in staff meetings
• Support the team to ensure smooth practice operations
• Report to the Practice Manager

Essential Criteria

• Medical or Dental reception experience preferred but not essential
• Must provide a current driver’s licence
• Excellent written and verbal communication skills
• Strong organisation and time management skills
• Ability to work in a fast-paced environment
• Experience with Best Practice Software preferred, not essential
• Ability to work independently and as part of a team
• Willing to obtain an NDIS Worker Screening Check
• Willing to obtain a Working with Children Check

Desirable

• Current First Aid Certificate
• Knowledge of Medical Terminology
• Certificate III in Business Administration or Certificate IV in Business

Why Join Yackandandah Health

• Work in a community-focused and supportive environment
• Exposure to a full primary health setting (GPs, allied health, pathology)
• Opportunities for training and professional development
• Play a meaningful role in supporting the health and wellbeing of the local community
• Located in a beautiful region of North East Victoria, close to snow fields, wineries, and waterways

Yackandandah Health Medical Centre looks forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future.

If you are interested in this role, please send and up-to-date copy of your resume and cover letter to Hayley via email at [email protected]

You can also apply via the application on our job boards (SEEK, Indeed etc.).

We will be in contact with successful candidates accordingly.