Are you ready to achieve the perfect work/life balance? BMS is a virtual practice management company growing at a rapid rate. We are excited to announce an opportunity for an experienced Medical Administrator to join our dynamic team. This hybrid role offers the flexibility of working from home and in the office, allowing you to thrive in a supportive and friendly environment.

About the Role:

We are looking for a highly organised and communicative administrator who is passionate about patient care and eager to contribute to our team. The ideal candidate will possess exceptional multi-tasking abilities and a proactive approach to responsibilities, making this position perfect for those who enjoy variety and a fast-paced work environment.

Candidates must have Australian work rights to be eligible for this position.

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BMS will assign the specialist area based on business needs and candidate suitability.

The right applicant will ideally:

Have previous experience as a Medical Administrator ideally working within a private surgical specialist practice.

Possess a minimum of 2-3 years of medical administration experience.

A polished, friendly demeanour with a flexible and efficient work style, thriving in a small team setting.

Excellent written and verbal communication skills, with a strong focus on patient interaction.

Have strong competency with Microsoft Word and Excel

Be experienced with the use of medical admin software. (Genie/Gentu, Xestro (highly desirable), clinic to cloud)

Strong phone etiquette and the ability to communicate effectively with both the team and doctors while working remotely.

Be able to work in a small team environment and autonomously if required.

Impeccable attention to detail and the ability to adapt to varying work styles and situations.

Strong time management and organisational skills.

Key duties and responsibilities will include (but not be limited to):

Prepare and manage patient clinics, serving as the first point of contact for patients via phone and email.

Manage incoming telephone calls and general patient enquiries

Coordinate patient correspondence and collaborate closely with surgeons and specialists to ensure timely patient care.

Schedule patient appointments and procedures, and organise theatre lists efficiently.

Invoicing and receipting of patient consultations, including theatre procedures (using Genie/Gentu/Clinic to Cloud/Xestro and Eclipse billing platforms)

Liaising with hospital staff, pathology, and imaging.

All general front desk reception, secretarial, and administrative support to the surgeon/specialists as required.

At BMS, we are committed to fostering an environment that encourages skill development. If you are looking for a role that will promise to build on your knowledge, we invite you to apply today!