Are you a professional, friendly, and organised individual passionate about healthcare? Family Health Clinic in Malvern is looking for a Casual Medical Receptionist to join our dynamic and compassionate team.

At Family Health Clinic, we're dedicated to providing comprehensive and caring healthcare to our community. If you thrive in a fast-paced environment and love making a positive impact, we want to hear from you!

Key Responsibilities:

Warmly greet and welcome patients and visitors.

Manage patient appointments (scheduling, rescheduling, cancellations).

Answer and direct phone calls promptly and professionally.

Maintain accurate and up-to-date patient records.

Handle patient inquiries and provide information on clinic services.

Process patient check-ins and check-outs, including verifying insurance and Medicare details, and processing payments.

Assist with administrative duties like filing, scanning, and managing correspondence.

Ensure the reception area is clean, organised, and welcoming.

What You'll Bring:

Previous experience as a medical receptionist or in a similar administrative role is highly preferred.

Excellent communication and interpersonal skills.

Proficiency in Best Practice software, HotDoc, and Microsoft Office Suite.

Ability to multitask and manage time effectively.

Strong attention to detail and problem-solving skills.

Knowledge of medical terminology and billing procedures is a plus.

A high school diploma or equivalent; additional certification in office administration is a bonus.

What We Offer:

Competitive hourly rate.

A supportive and collaborative work environment.

Opportunities for professional development and growth.

The chance to make a real difference in your community.

Ready to Apply?

If you're interested in joining our team, please submit your resume and a cover letter detailing your qualifications and experience to Ms Melody Ferrer at [email protected].

Family Health Clinic, Malvern, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.