NorthEnd Medical

Medical Receptionist – GP Clinic
Casual Role – From $ 30-34 Per Hour (subject to experience)
Shifts include mornings, after-hours, weekends & public holidays (as required)

Join Our Dynamic Team at NorthEnd Medical!

Are you ready to be part of a vibrant, fast-paced medical clinic that values teamwork and professional growth? NorthEnd Medical, a Mixed-Billing clinic in Epping, Victoria, is seeking an energetic and enthusiastic Medical Receptionist to join our large and supportive team of healthcare professionals!

About Us

At NorthEnd Medical, Your Health, Our Priority. We are a modern GP clinic with a strong reputation for compassionate, patient-centred care. Our team of doctors, nurses, and admin staff work together to deliver high-quality healthcare in a newly renovated, welcoming environment.

About the role:

We’re seeking an experienced Medical Receptionist to join our supportive team. This is a casual position, with the potential for permanent part-time for the right candidate. This is a frontline role where you’ll be the first point of contact for patients, ensuring a smooth reception experience and supporting clinical staff with day-to-day administrative needs. Our ideal team member will need to be flexible and available for:

Weekday shifts between 7am and 11pm

Weekend shifts from 9am to 5pm or 6pm

Flexibility to cover shifts for staff on leave is required

Key Responsibilities

Greet patients & manage incoming calls in a professional, friendly manner

Schedule and coordinate appointments, consultations & procedures

Manage patient billing (private / Mixed billing), invoices, receipts, and Medicare claims.

Maintain accurate patient records using PracSoft / Medical Director (or similar Best Practice)

Process correspondence, faxes, emails and results daily

Support doctors and nurses with admin tasks and patient flow

Ensure reception area and waiting room are tidy, professional & welcoming

What You’ll Bring
✅ 1–2 years’ experience as a medical receptionist (private or mixed billing clinic preferred)
✅ Proficiency in Medical Director, PracSoft, or Best Practice
✅ Strong communication & interpersonal skills with a warm, patient-focused approach
✅ High attention to detail & excellent organisational skills
✅ Flexibility to cover after-hours, weekends, and public holidays when needed

Desirable (not essential):

Microsoft Outlook, Teams, Deputy app experience

CPR or triage training

Accredited medical receptionist course / Diploma in healthcare administration

Why Join Us?
✨ Be part of a supportive, friendly and multicultural clinic team
✨ Work in a newly renovated, modern medical centre
✨ Gain experience in a busy, patient-focused GP environment
✨ Ongoing professional development opportunities

Schedule: (Availability Required)

Afternoon shift

Day shift

Evening shift

Morning shift

On call

Rotating roster

Weekend availability

Work Authorisation:

Australia (Required)

Ready to Join Us?

If you're excited about this opportunity and ready to make a difference in our patients' lives, we want to hear from you!

To apply, please submit:

A short cover letter

Your full resume with at least 2 professional references

Take the first step towards a rewarding career with NorthEnd Medical!

If you believe you meet our criteria. Please be sure to submit your application via Seek with answers to the following questions:

Application Question(s):

Have you worked in a Mixed Billing Practice before?

Do you have experience with Medical Director/ Pracsoft/ Best Practise?

Are you flexible to work on a rotating roster and flexible for coverage in case of staff absence?

What are your expected hours and availability?

*Note: Only shortlisted applicants will be contacted for further information. We look forward to welcoming you to our team!

Job Types: Casual

Pay: Casual rate $30.00 – $34.00 per hour