Are you a reliable and dedicated individual with a passion for customer service? Active Physio Health Gladstone is excited to invite applications for the role of Part-Time Receptionist! As the friendly face of our clinic, you will play a crucial role in creating a welcoming environment for our patients and supporting our dedicated team of clinicians.

About Us

Active Physio Health is a premier allied health provider serving Central Queensland communities through its three modern clinics in Gladstone, Biloela, and Calliope. Our practices offer a truly multidisciplinary approach—combining hands‑on physiotherapy, remedial and pregnancy massage, hydrotherapy, dry needling, craniosacral therapy, women’s health, neurological rehabilitation, pediatrics, and post‑surgical care.

With a team of highly qualified clinicians committed to delivering personalised, evidence‑based care, Active Physio Health supports patients in achieving faster recovery, improved function, and long‑lasting mobility—empowering individuals across the region to live pain‑free, active lives.

We are proud to be part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.

The Role

As our Part-Time Receptionist, you will be the first point of contact for our clients, playing a crucial role in delivering a seamless and positive experience.

If you're organised, adaptable, and keen to be part of a team that values great service and good vibes - this could be your perfect fit. While your principal location of work will be at Gladstone, this role may require you to provide occasional coverage at our other Active Physio Health clinic in Biloela.

Key responsibilities:

Warm Welcome: Greet and assist patients with a friendly smile, ensuring a positive first impression.

Appointment Management: Efficiently manage appointment scheduling, reminders, and patient inquiries via phone and in person.

Administrative Support: Assist with various administrative tasks, including maintaining patient records, processing payments, and ensuring the reception area is tidy and organised.

Team Collaboration: Work closely with our Physiotherapists and other staff to ensure smooth clinic operations and exceptional patient experiences.

About You

Experience in an administrative or receptionist role.

Experience in an allied healthcare or medical setting is highly regarded but not essential.

Excellent communication and interpersonal skills.

Strong organisational abilities and attention to detail.

Proficiency in using booking systems and Microsoft Office.

A proactive and positive attitude, with a commitment to providing outstanding customer service.​

What We Offer

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.

Supportive Work Environment: Join a collaborative team that values each member’s contributions and fosters professional growth.

Career Development: Opportunities for training and development in a dynamic healthcare setting, empowering you to advance your career.

How to Apply

If you're ready to make a meaningful impact and contribute to the health and well-being of our community, we want to hear from you! Please submit your application by clicking APPLY NOW.

To learn more about Active Physio Health, please visit our website at www.activephysiohealth.com.au.