JOB ID: 2000

SPECIALIST SURGICAL MEDICAL RECEPTIONIST

BOUTIQUE ORTHOPAEDIC PRACTICE, EAST MELBOURNE

PART-TIME – TUESDAY, WEDNESDAY AND THURSDAY

PARKING PROVIDED

Do you like to make a difference in people’s lives? Have you got the perfect blend of great patient care and amazing attention to detail? We would love to hear from you!

We have a great opportunity for an experienced specialist Medical Receptionist who prides themselves on their patient care skillset. You will work for a leading orthopaedic surgeon and his team in East Melbourne. Bring your positive attitude, empathy and eagerness to excel in a supportive team.

Our client, a leading Orthopaedic Surgeon, prides himself on being a people person, a good listener, and a great communicator. This flows through to the culture of our practice. They have a lovely team and seek a like-minded candidate to join them. This is a busy practice, where you will not be bored!

The successful applicant will be comfortable with the day-to-day requirements of a busy specialist surgical practice and will pride themselves on their attention to detail and patient care.

Responsibilities include:

Welcoming patients into the practice in a friendly, empathetic and efficient manner

Answering phones in a professional and courteous manner

Meet and greet patients, assist in managing a consulting session, and patient appointments

Preparing for on-site and off-site consulting sessions, including filing documents

Processing patient payments and Medicare claims; issuing receipts

Liaising with patients, anaesthetists, hospitals, pathology, radiology, and maintenance personnel

Managing reception email inbox

Ability to work independently with initiative and love being part of a team

Performing general admin duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries

Experience in working well under pressure and multitasking in a busy environment

Proofreading and emailing patient letters and reports

Obtaining results and maintaining patient records

Supporting and assisting the Surgeon and fellow administrative staff in a range of administrative and ad-hoc tasks.

Use of Xestro software on Apple Mac (or similar)

Essential Criteria

Excellent communication skills, both verbal and written.

Able to work autonomously and as part of a delightful small team.

Highly organised, proactive, with a high standard of accuracy and attention to detail

IT savvy (Use of Xestro – experience preferred)

Surgical Specialist rooms experience is essential

Hours and days:

Tuesday, Wednesday and Thursday– 8.30 am – 5.00 pm.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you.

Generous negotiable salary on offer (depending on the level of experience and skill set) and the bonus of on-site parking provided. This job opportunity will give you a great sense of satisfaction and experience on many levels. When applying for this role, please quote job ID: 2000

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Doctors Secretarial Agency
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