About the role

We seek a full time Medical Receptionist for our Multidisciplinary practice.
This role will be responsible for providing exceptional administrative and customer service support to our medical practitioners and patients.

What you'll be doing

Responsibilities

Providing a high level of customer service and professionalism at all times

General reception duties

Meet & greet patients upon arrival

Answering phones, emails, faxes, mail, scanning

Verifying Medicare details

Completing patient invoicing and Medicare claims

Booking patient appointments

Obtaining results & maintaining accurate patient records

Other duties as required

What we're looking for

Minimum 2 years' experience as a Medical Receptionist/Secretary or in a similar healthcare administrative role

Strong communication and interpersonal skills, with the ability to interact with patients, practitioners and colleagues in a friendly and professional manner

Excellent organisational and multitasking abilities, with a keen attention to detail

Proficiency in using medical practice management software and electronic medical record systems (although training will be provided for the perfect candidate)

Flexible and adaptable, with the ability to work effectively in a fast-paced environment

A genuine interest in the healthcare industry and a commitment to providing exceptional patient care

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for document creation and correspondence

Must have the right to work in Australia

About us

Our team of specialist Otolaryngology physicians and speech pathologists provide patients with the highest level of expertise, in a supportive and caring environment.

If you are passionate about providing exceptional healthcare administration support, we encourage you to apply for this role. Click apply now to submit your application.