Greener Grass

Dental Practice Manager

About Client:

Yanchep Central Dental is a modern, family-friendly dental clinic located in the Yanchep Central Shopping Centre, WA. The practice provides comprehensive general, preventive, cosmetic, emergency, and family dental care, delivered by a warm, community-minded team focused on exceptional patient experience and clinical excellence.

Looking for:

We’re seeking an experienced and motivated Dental Practice Manager to lead the day-to-day operations of Yanchep Central Dental. You’ll optimise patient flow, support a high-performing clinical team, ensure regulatory compliance, and drive sustainable growth. The ideal candidate brings proven practice management experience (dental or broader health), strong commercial acumen, and a patient-centred leadership style.

Roles & Responsibilities:

Plan, organise, and oversee daily operations to ensure smooth delivery of all dental services.

Coordinate appointment schedules, provider availability, and chair utilisation to optimise patient flow.

Lead recruitment, onboarding, rostering, training, and performance management of staff.

Maintain infection control standards, sterilisation compliance, and workplace health and safety protocols.

Ensure compliance with privacy, record-keeping, and dental industry regulations.

Manage budgets, invoicing, HICAPS claims, daily reconciliations, accounts payable/receivable, and payroll coordination.

Monitor and report on KPIs including production, collections, recalls, and case acceptance.

Maintain accurate patient and clinical records using practice management software.

Drive patient experience initiatives including recalls, reactivations, treatment plan acceptance, and feedback resolution.

Manage inventory, procurement, and arrange servicing of dental equipment and facility maintenance.

Prepare performance and financial reports for practice owners and contribute to business improvement initiatives.

Skills and Attributes:

Diploma or higher qualification in Health Practice Management or a related field.

Minimum 4-5 years’ experience in dental or healthcare practice management preferred.

Strong knowledge of dental operations, billing systems, and health compliance regulations.

Exceptional leadership, communication, and interpersonal skills.

High-level organisational skills and the ability to multitask in a busy environment.

Proficiency in dental practice management software and MS Office Suite.

Proven ability to manage budgets, meet targets, and improve practice performance.

Commitment to providing outstanding patient service and fostering a positive team culture.

Job Type & Salary:

Type: Full-time, permanent position

Salary: Competitive base salary in the range of $75,000 – $85,000 plus superannuation, commensurate with experience

Working Hours:

Monday to Friday, with occasional Saturday work as required by the business.

At Yanchep Central Dental, you will be part of a supportive, professional, and patient-focused environment where your leadership skills will make a meaningful impact. If you are passionate about healthcare operations and are ready to lead a growing dental practice, we would love to hear from you!