SENIOR DENTAL RECEPTIONIST / ASSISTANT MANAGER

About the role

We are seeking an experienced and highly organised Senior Receptionist / Assistant Manager to join our dynamic team at Mundaring Dental Centre.

In this full-time position, you will play a pivotal role in supporting the smooth running of our dental practice.

What you'll be doing

Manage the front desk, including greeting patients, scheduling appointments, and handling inquiries

Provide superior customer service to patients, ensuring a positive experience

Assist with the coordination of staff schedules and support the Practice Manager with administrative duties

Maintain accurate patient records and manage the dental practice's inventory and supplies

Process HICAPS payments and handle other financial tasks as needed

Contribute to the implementation of office policies and procedures

What we're looking for

Minimum 3 years of experience in a senior receptionist or assistant manager role, preferably in a dental or medical environment

Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external suppliers.

Excellent organisational and time management skills, with a keen eye for detail

Proficient in using common office software, such as Microsoft Office and D4W

Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills

A positive, customer-focused attitude and a genuine interest in healthcare

About us

For over 30 years, we have been dedicated to providing our patients with high-quality, personalised dental care. We are a growing practice with a strong focus on innovation, technology, and continuous improvement.

If you are a dedicated and experienced professional who is excited to join our team, we would love to hear from you.

Apply now to become our next Senior Receptionist / Assistant Manager.