As our Administration Officer you will provide high level professional and confidential reception and administrative support to all staff within our Mental Health Centre to facilitate wonderful friendly, welcoming, and effective care to our clients. You’ll be joining a fresh, newly formed team, in a professional and positive environment.

On a day-to-day basis you will provide administrative support to facilitate the delivery of care to our clients. This role will serve as the first point of contact for individuals coming into our service and will build a positive rapport with a wide range of clients as well as their family and friends.

Reporting to the Program Services Manager, you will:

• Exercise confidentiality in handling people's engagement and interactions with the service.

• Offer information to individuals, their friends, and families in a confidential and sensitive manner.

• Manage online and manual filing systems, ensuring operation, maintenance, and security.

• Handle reception duties, including answering phones, booking appointments, and managing client records.

• Assist in maintaining and improving administrative processes, coordinate mail, manage supplies, and contribute to the overall cleanliness and organisation of the centre.

Benefits for you include:

• Opportunity to salary package up to $15,900 of tax-free income.

• Work in a dynamic, vibrant new centre alongside like-minded professionals passionate about mental health.

• Strong and passionate leaders dedicated to team development and engagement.

• Access to an Employee Assistance Program.

• Staff benefits program with various discounts, and an employee referral program.

About you:

You are an experienced professional with considerable knowledge in health service operations and delivery; comfortable working in a fast-paced environment, with the following attributes:

• Formal qualifications (certificate or diploma level) in a relevant discipline or demonstrated experience in an administrative role within a health setting that includes general practice and/or private allied health practice.

• Demonstrated experience maintaining practice procedures for a general practice and/or private allied health practice setting.

• Exceptional interpersonal skills with the ability to work with a diverse range of people.

• Excellent organisational and time management skills, with the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.

If this sounds like you this is what you will need to get started:

• Current Working with Children Check (Blue Card) or ability to hold one.

• Undergo a current and satisfactory Police Check.

• Current drivers licence.

We foster a collaborative, inclusive, and supportive environment where every team member is valued. Our culture is built on respect, transparency, and a shared commitment to improving mental health outcomes. We encourage reflective practice, peer learning, and continuous development.

Be part of an exciting time of growth and opportunity in an organisation that you can be proud of being a part of.

For queries contact Charissa Foster on 07 3421 9965 or to apply hit ‘Apply now’.

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First Nations Peoples, Cultural and Linguistically Diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.

Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.