About the role

This part-time Administration Assistant position in Port Macquarie, NSW offers an exciting opportunity to support two busy psychologists. As an Administration Assistant, you will play a crucial role in supporting the smooth day-to-day operations of our combined practices, contributing to the delivery of exceptional client care.

What you'll be doing

Providing general administrative support, including managing reception, welcoming and assisting clients in a friendly and professional manner, answering phones and scheduling appointments.

Assisting with the preparation and sending of invoices, reports, and other practice documentation.

Processing Medicare, HICAPS, and EFTPOS payments and reconciling payments received, ensuring accurate financial records are maintained

Setting up and maintaining accurate client records in practice software (Halaxy).

Maintaining and updating the practice's filing systems

Ordering and managing office supplies and equipment, including liaising with service providers when equipment or software issues arise (e.g., computers, phones, air conditioning).

Assisting psychologists with administrative tasks, treatment plan tracking, and reporting.

Maintaining compliance with Medicare, Workcover, and EAP requirements

Collaborating with the psychologists to ensure efficient practice operations and contributing to continuous improvement of practice processes and client experience

Assisting with the coordination of bookings for additional casual rental room

What we're looking for

Someone highly organised, reliable, and detail-focused

Proven experience in a similar administrative or office support role, ideally within a professional services or healthcare environment (desirable but not essential)

Strong organisational and time management skills, with the ability to multitask and prioritise effectively

Excellent communication and customer service skills, with a friendly and professional demeanour

Proficient in the use of standard office software, including Microsoft Office suite

Familiarity with Medicare and practice management systems (Halaxy desirable)

A keen eye for detail and a commitment to maintaining accurate records and documentation

A flexible and adaptable approach, with the ability to work collaboratively

Able to work independently with initiative

Availability to work specific required days for this part-time position

Why Join Us?

Supportive and professional work environment.

Opportunities to develop your skills

Part-time hours

A role where your contribution genuinely supports people's health and wellbeing.

About us

We are two highly experienced Psychologists providing psychological services in the Port Macquarie and Mid North Coast regions. We are dedicated to supporting individuals with their mental health treatment, recovery and wellbeing goals. With a strong focus on compassionate, evidence-based care, we are committed to making a positive difference in the lives of our clients.

If you are interested in this exciting opportunity, we encourage you to apply now.