An exciting opportunity for a full time Senior Receptionist/Assistant Practice Manager (2IC) position has become available in our busy medium-sized General Practice in Prahran. We are seeking a positive and experienced Medical Receptionist to join our wonderful team for 38 hours per week.

We are a private/mixed billing clinic and pride ourselves in providing exceptional customer service to all our patients to ensure a smooth and functioning practice and day to day operations.

Job tasks and responsibilities:

· Reporting directly to the Practice Manager.

· Coordinating and managing the reception team and area

· Training new reception staff as required

· Reception and general administration duties

· Providing professional and courteous customer service in person and over the phone to patients and health professionals

· Providing support to all GPs, allied health professionals, staff & visitors in a courteous and efficient manner

· Issue patients’ invoices/receipts and attend to account queries

· End of day banking reconciliation

Preferred skills and attributes:

· Competency in use of computers AND the following software: Windows, Medical Director and Prac Soft

· Previous 2IC or GP Medical Reception experience

· Ability to work a rotating roster Monday to Friday, including one evening per week until 7.15pm and up to alternate Saturday mornings when needed

· Capability of working independently and in a team and contribute to a positive work culture and ensuring patient care is top priority

· Great time management skills, approachable and reliable, with a calm demeanour

· Ability to engage and coach staff to achieve desired business outcomes

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained. Applicants with no GP experience will not be considered.

Job Type: Full time

Salary: $35-37 per hour (depending on experience, etc)