About us

B2C Furniture is more than a brand, it's a movement toward better living. Whether you're shopping for your first home, upgrading your space, or looking for inspiration, we're here to help.

We are an Australian owned Furniture Store and we believe our team is the key to our success! We are looking for a Casual Sales Assistant who is an enthusiastic, bright and bubbly person to join our team in our BRAND NEW showroom opening in Springvale, VIC.

You must be motivated and thrive in a fast-paced team environment and always be willing to go the extra mile for the customer. A positive, can-do attitude is essential, as there will be times you will be required to think on your feet. You will work within our showroom team to assist both in-store & online customers and will also have close ties to our warehouse team in coordinating deliveries. Maintaining a high standard of culture within our team is imperative at B2C Furniture. Each and everyone of our team players are of the strong belief that we are only as good as the people we surround ourselves with, and hold the qualities of respect, integrity, kindness and honesty in high regard. If you too are someone that adopts and values these qualities, we'd love to have you on board!

Check us out at: https://b2cfurniture.com.au/

Qualifications & experience

Personable nature and reliable with a strong work morale

Must be passionate about interior design and home décor with a creative flair, as our customers will look to you for knowledgeable advice on modern and contemporary styling in their home

Must be a team-player that is willing to go above and beyond for not only the customer, but also your colleagues

Retail and/or customer service experience is essential

Weekend and/or public holiday availability is essential

Must be confident and possess strong interpersonal skills with a high standard of communication

Proficient in Microsoft Office and Google Drive

Positive attitude and must be willing to think on your feet, whilst managing your own work-flow with great organisational/prioritisation skills

Capacity to juggle multiple tasks with a flexible, 'can-do' attitude

Experience of resolving customer concerns or complaints and making quick decisions to ensure happy customers

Personal presentation and pride in your appearance - our furniture is stylish and so are you

Tasks & responsibilities

Build and obtain sound knowledge of product range

Confidently manage customer enquiries - phone, email and walk-in traffic

Build a comprehensive understanding of delivery channels and processes

Process online and in-store orders on CRM system

Maintain a clean and presentable showroom

Benefits

Staff discounts

Weekend/Public Holiday Rates

Long term career opportunities

B2C Furniture is a strong advocate of career progression with a wide support network for professional development

A flexible and positive work environment where maintaining a high standard of culture is the core of the business

A company where good performance is recognised and rewarded

If this role sounds like the perfect fit and this exciting opportunity interests you, we would love to hear from you! We can’t wait to have you as part of our B2C Furniture family!

Kindly note that only successful candidates will be contacted for the interview process.