About Pro Perform Physiotherapy

Pro Perform Physiotherapy is a rapidly growing clinic in the northern suburbs located in Woodvale on the corner of Trappers Drive and Whitfords Avenue. Our practice prides itself on being a family centred, friendly and energetic environment, that provides the highest quality physiotherapy care to all of our patients.

The Opportunity

At Pro Perform Physiotherapy we are looking for a new receptionist to join our front of house team in September/October 2025.

This great opportunity is a part time position and would be perfect for someone who loves communicating with a variety of different people of all ages, who is organised, enjoys keeping busy, and thrives on contributing to a team effort.

We are looking for someone with excellent people and personal skills, who loves to bring energy and a smile to the workplace, and has a strong work ethic.

The front of house is an important role that provides the first point of contact to our patients and sets the tone for the remainder of their visit. We all work together to ensure they have the best experience possible as soon as they enter the doors, and until they leave.

Our general reception hours are 8-1 and 2-7 Monday to Friday, with the occasional Saturday morning.

The position is asking for approximately 10-15 hours per week. Availability for the Friday pm shift from 2-7 is essential.

Along with our current reception staff, flexibility with your schedule is required to help cover annual and sick leave for other receptionists, as well as swap shifts when necessary to help out other team members.

Key Responsibilities

Welcoming patients and visitors, answering the telephone, and answer any enquiries in a professional and courteous manner

Assisting patients with completing necessary forms and documentation

Scheduling appointments

Processing billing and payments, using medical software

Faxing, scanning, filing, and mailing documentation

Receive and convey messages in writing, verbally and electronically

Type documents as required, with a high level of accuracy and professionalism

General housekeeping duties including general cleaning and tidying

Liaising with Medicare and private health funds

Liaising with other medical departments such as physiotherapists, doctors, radiologists, medical specialists and psychologists with professionalism and discretion

Help drive our digital marketing through posting on social media platforms such as Facebook and Instagram, photo and video editing, as well as website alterations

What We Are Looking For:

Professional and happy presentation

Punctual with a high level of self-motivation

Excellent communication skills and telephone manner

Excellent time management skills and ability to multitask

Enjoy working in a busy environment

High level of accuracy and attention to detail with all tasks

Thrives on working within a team environment

Flexibility with your schedule to help cover annual and sick leave for other receptionists, as well as swap shifts when necessary to help out other team members

Experience using Social Media platforms such as Facebook and Instagram preferred but not essential

Experience using software such as Canva for photo and video editing preferred but not essential

Experience using Gmail and Google Docs preferred but not essential

You will receive full on-site training from our experienced receptionists in learning our systems, processes and all our practice software programs. We are a patient and supportive team that will provide as much help as needed to ensure you settle in comfortably!

How To Apply:

Please DO NOT apply via the SEEK website.

Please email your CV and cover letter to [email protected]

In your email, please clearly outline your Monday to Saturday am/pm availability (Please note Friday afternoon pm shift is essential)

We look forward to hearing from you!!

With Warm Regards from the team at Pro Perform Physiotherapy