About the role

We are seeking a part-time Medical Receptionist to join our friendly team at Alexander Heights Family Practice in Alexander Heights, WA 6064. As a Medical Receptionist, you will be responsible for providing excellent customer service to our patients, managing appointment scheduling, and supporting the overall smooth operation of our medical practice.

Tuesday (10am –7pm approx..), Wednesday (7:45 am – 2pm) and Saturday (7:45 am – 12pm). (approx 18 hours a week).

Must be flexible to cover holiday, sick leave and be available to work during school holidays.

What you'll be doing

Greet and welcome patients with a friendly and professional manner

Manage patient appointment scheduling, including booking, rescheduling, and cancellations

Handle patient inquiries and provide information about our practice and services

Collect and process patient registration forms and other documentation

Maintain electronic patient records and update information as needed

Assist with general administrative tasks, such as filing, photocopying, and data entry

Contribute to a positive and collaborative work environment

What we're looking for

Strong communication and interpersonal skills, with the ability to interact with patients, medical staff, and others in a professional and empathetic manner.

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively.

Proficiency in using medical practice management software and basic computer applications.

A commitment to maintaining patient confidentiality and data privacy.

A positive, friendly, and team-oriented attitude.

Must be flexible to cover holiday and sick leave.

Previous medical receptionist experience is preferred, but not essential.

Vietnamese speaking would be an advantage but is not essential.

What we offer

Competitive salary based on experiences in line with Fair Work, Health Professionals and Support Services Award (MA000027).

Flexible part-time hours to accommodate your work-life balance.

Ongoing training and support to enhance your skills

A supportive and collaborative work environment

About us

Alexander Heights Family Practice is a well-established and respected medical practice that has been serving the local community for over 38 years. We are committed to providing high-quality, compassionate healthcare to our patients. Our dedicated team of medical professionals work together to create a warm and welcoming environment, and we take pride in our strong patient relationships.

If you're excited about this opportunity and would like to join our team, please apply now.