Logo for Customer Support - HQ Team

Customer Support - HQ Team

Lauxes Products
Molendinar, QLD
A$55,000-$63,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 14 days ago


Customer Support – Entry Level

📍 Gold Coast, QLD
💼 Full-time | $55K–$63K + super + benefits

We’re Lauxes Grates – award-winning designers and manufacturers of linear drainage solutions, growing fast across Australia and New Zealand.

We’re looking for an entry-level Customer Support team member to join our HQ on the Gold Coast. No prior experience? No problem. Full training is provided — all you need is great energy, attention to detail, and a willingness to learn.

This role is all about keeping things moving — managing orders, supporting distributors, and making sure our customers and teams get the seamless experience we’re known for.

Why You’ll Love Working With Us

Bold, fun, unapologetically ambitious culture

Entry-level role with full training and career growth

Birthday leave, team events, and professional development

Be hands-on in a national growth story

What You’ll Do

Manage inbound calls and emails from distributors

Process the order queue quickly and accurately

Keep CRM records immaculate and up to date

Support HQ with admin, reporting, and coordination

Resolve issues with a proactive, problem-solving mindset

What You’ll Bring

Organised and detail-focused, with a “can-do” attitude

Strong communicator who enjoys solving problems

Willing to learn CRM systems and new processes

A team player who thrives in a fast-paced environment

Someone who lives our values:

🚀 We make sh*t happen

🎉 We don’t do boring

🗣️ We speak POFL

🔥 We stay hungry

About Us

Founded in 2010, Lauxes Grates has grown into a powerhouse of innovation and collaboration. Every team member is handpicked for their strengths, creating a vibrant, high-performing team that celebrates wins, backs each other up, and keeps raising the bar.

If you’re ready to start your career in a role that’s exciting, rewarding, and unapologetically bold – this is your sign.

👉 Apply now and kickstart your Lauxes journey!


About Lauxes Products

Molendinar, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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