
Customer Support - HQ Team
Lauxes Products
Posted 14 days ago
Customer Support – Entry Level
📍 Gold Coast, QLD
💼 Full-time | $55K–$63K + super + benefits
We’re Lauxes Grates – award-winning designers and manufacturers of linear drainage solutions, growing fast across Australia and New Zealand.
We’re looking for an entry-level Customer Support team member to join our HQ on the Gold Coast. No prior experience? No problem. Full training is provided — all you need is great energy, attention to detail, and a willingness to learn.
This role is all about keeping things moving — managing orders, supporting distributors, and making sure our customers and teams get the seamless experience we’re known for.
Why You’ll Love Working With Us
Bold, fun, unapologetically ambitious culture
Entry-level role with full training and career growth
Birthday leave, team events, and professional development
Be hands-on in a national growth story
What You’ll Do
Manage inbound calls and emails from distributors
Process the order queue quickly and accurately
Keep CRM records immaculate and up to date
Support HQ with admin, reporting, and coordination
Resolve issues with a proactive, problem-solving mindset
What You’ll Bring
Organised and detail-focused, with a “can-do” attitude
Strong communicator who enjoys solving problems
Willing to learn CRM systems and new processes
A team player who thrives in a fast-paced environment
Someone who lives our values:
🚀 We make sh*t happen
🎉 We don’t do boring
🗣️ We speak POFL
🔥 We stay hungry
About Us
Founded in 2010, Lauxes Grates has grown into a powerhouse of innovation and collaboration. Every team member is handpicked for their strengths, creating a vibrant, high-performing team that celebrates wins, backs each other up, and keeps raising the bar.
If you’re ready to start your career in a role that’s exciting, rewarding, and unapologetically bold – this is your sign.
👉 Apply now and kickstart your Lauxes journey!
About Lauxes Products
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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