Join Our Award-Winning Team at South Morang Mazda!

South Morang Mazda is proud to be the newest Mazda dealership in Melbourne's northern corridor.

A family-owned business with state-of-the-art facilities and a proven track record of customer service and business growth, we have earned 7 Master Dealer Awards since opening our doors in 2017.

We are currently seeking a passionate and customer-focused Service Advisor to join our high-performing service team!

If you thrive in a fast-paced, high-performance environment and love delivering exceptional customer service that you get rewarded for, this is your opportunity to shine.

What You’ll Be Doing:

Greet customers warmly and manage the end-to-end service experience

Schedule and confirm service appointments, ensuring efficient daily workflow

Liaise with workshop technicians and monitor job progress

Communicate clearly with customers about services, costs, and additional repair recommendations

Prepare accurate quotes, repair orders, and final invoices

Ensure all documentation is complete and compliant with dealership and manufacturer standards

Maintain a clean and professional service area

Deliver consistent follow-up and maintain strong customer relationships

Support team KPIs and maintain high CSI scores

Who You Are:

Proven background in customer service (automotive experience highly regarded)

Strong customer service skills and a passion for exceeding expectations

High attention to detail and strong administrative accuracy

Outstanding communication and time-management skills

Ability to remain calm under pressure and juggle multiple priorities

Team player with a proactive, positive attitude

Current driver’s licence and police check

Prior Experience as a Service Advisor (advantageous but not essential)

Why You'll Love Working with Us:

Competitive Pay + Commissions: Your hard work deserves to be rewarded!

Company car for personal and professional use

Exclusive staff discounts on vehicles, servicing, finance & more

Supportive culture that invests in your growth and development

Be part of a family business the recognises excellence.

Apply Now

This is more than just a job — it’s a long-term career opportunity in a dealership that truly values its team. If you’re ready to be part of a close-knit, customer-focused environment with room to grow, click APPLY now and join the South Morang Mazda team.