Client Services Officer / Administration Assistant
Brisbane CBD | Quality Accounting Firm | Supportive Team Culture

Highly reputable accounting firm located in Brisbane seeking a proactive and detail-oriented Client Services Officer / Administration Assistant to join their team. This role is ideal for someone who thrives in a professional environment, values client service, and enjoys supporting both colleagues and clients.

About the Role

As a key member of the administration team, you’ll provide high-quality support to the accounting team. From managing client communications to compliance tasks and maintaining accurate records, you’ll play an important role in ensuring smooth operations.

Over time, you’ll take on additional responsibilities and contribute more broadly to the success of the firm.

Your day-to-day will include:

Liaising and communicating professionally with clients via email and phone.

Word processing of reports, letters of advice, meeting minutes, and drafting routine correspondence.

Compiling activity statements and preparing accompanying client letters.

Electronic filing, scanning, and maintaining accurate records.

Assisting with the maintenance of the firm’s database.

Preparing and processing client lodgements with the ATO.

Processing ATO correspondence and liaising directly with the ATO on behalf of clients.

Supporting fellow administration staff as needed.

Assisting your team with ad-hoc administrative requests.

What’s in it for you

A competitive salary.

Excellent training, professional development and resources to help you succeed.

Access to a great range of benefits, including:

Breakfast bar

Flexible working arrangements

Complimentary Employee Assistance Program for you and your immediate family

Parental leave supporting both primary and secondary carers

Ideally you will have

2+ years prior administration experience within an accounting firm.

Strong attention to detail and accuracy.

Excellent written and verbal communication skills.

Professional, responsible and reliable with integrity.

A team-focused attitude and confident, friendly personality.

Ability to manage multiple tasks while handling shifting priorities.

Proven ability to engage and interact positively with clients.

Proficiency in Microsoft Office and Outlook.

Knowledge of Xero Practice Manager and FYI Docs highly regarded

HOW TO APPLY

Most Swift Effective Way - email your CV straight to me: [email protected] quoting ref: 951004 or follow the links through seek.

To chat about all our roles and your career goals just call me, Honor Kettles on 0422 407 483.

Thank You, Honor Kettles, Sourcr Award winning senior public practice accounting specialist consultant with over 13 years’ experience in the Queensland Public Practice Accounting Market.

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