Join Our Team – Administration Assistant (Permanent Part-Time - 30 hours per week)

Biala Support Services has been supporting people with disabilities and their families in Northern NSW for over 50 years.

We are now seeking a motivated and organised Administration Assistant to join our team. This role provides vital support across our school and NDIS services, ensuring smooth day-to-day operations and a welcoming front office environment

About the Role

Reporting directly to the Business Manager, you’ll be the first point of contact for families, staff, and visitors.

Responsibilities

Reception & Front Office

· First point of contact for all calls to the Biala general phone line and administer generic Biala email accounts

· Greet and assist families, visitors, and external providers in a welcoming and professional manner

· Assistance with maintenance of school facilities

School Administration

· Manage student attendance records and early release requests

· Draft letters to parents and prepare documents such as excursion permission notes

· Coordinate school communications including certificates for assemblies, and surveys

· Provide administrative support to the Head of Education and support staff

· Support reporting requirements by assisting with data entry on internal platforms and government systems

· Maintain filing, archiving, and recordkeeping systems

· Coordinate stock and distribution of school uniforms

Office & Operations Support

· Provide administrative support to the Operations team, including word processing and document preparation

· Assist colleagues across the office with administrative tasks as needed

What We’re Looking For

· Experienced in administration and reception, with strong Microsoft 365 skills

· Highly organised with great time management

· A confident communicator with excellent customer service skills

· Able to work both independently and as part of a collaborative team

· Professional, proactive, and able to maintain confidentiality

Requirements

· Current Working with Children Check

· NDIS Worker Screening Check

· National Criminal History Check

· Current driver’s licence and reliable car

Why Work With Us?

At Biala, we live by our values: Inclusive, Energised, Integrity, and Care. You’ll be part of a supportive and passionate team making a real difference in people’s lives every day and we also can offer:

· Salary packaging options to increase your take-home pay

· Employee Assistance Program (EAP)

· Internal recognition and reward initiatives

· High job satisfaction through meaningful work

· Ongoing professional development and training opportunities

To apply

Please submit your application via seek attaching your resume and a cover letter addressing the selection criteria.

For detailed information about Biala Support Services and the position description for this role, please go to our website www.biala.org.au or contact Bruna Gianelli on (02) 6686 4763.

Applications will be closed on Friday 26 September 2025 - 4pm.