Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.

Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.

We are in an exciting period of transformation with a focus on employee engagement, satisfaction and delivering exceptional services and facilities for the community.
We strive to lead with openness and courage and want you to be part of that journey.

So come and join the team while enjoying all that Clarence Valley has to offer you and your family.

Learn more about living in the Clarence Valley here.

What you need to know...
• permanent full time - 70 hours per fortnight
• the package: $66,227 to $78,977 plus superannuation per annum
• location: Grafton, NSW
• flexible work options for a healthy work/life balance
• enjoy the benefits of flex time
• access to fitness passport

About the role
Looking for a career where you can balance purpose and lifestyle? Clarence Valley Council is seeking an Information Technology Officer to help deliver secure, reliable, and customer-focused technology services.

In this role, you’ll be at the front line of IT support — keeping systems running, solving tech challenges, and contributing to cyber security resilience and project delivery. You’ll work with a collaborative team that values innovation and supports your growth.

Here, you’re not just building a career — you’re enjoying the best of both worlds: beautiful beaches, the mighty Clarence River, and a relaxed North Coast lifestyle, all while making a difference in your community.

To be considered for this position you will need to:
• Address the essential requirements of the role as per position description
• Supply relevant certificates and licences, including drivers licence
• Attach a cover letter (2 pages maximum) and an up-to-date resume (5 pages maximum) that clearly details your skills & experience as relevant to this position. You will need to demonstrate how you meet the focus capabilities and how your skills will enable you to achieve the key accountabilities.
• Target questions - answer the target questions - maximum 300 words each question
Q1. Describe a time when you provided first-level IT support to resolve a customer’s issue. How did you manage communication, set expectations, and ensure a positive experience for the customer?
Q2. Using an example, describe a time where you had a challenging situation you faced in a previous technical role. What steps did you take to overcome it? What technical skillsets did you apply to solve this?
Q3. The IT Officer works as part of a team to deliver projects, staff training, and business continuity activities. Please outline an example where you collaborated with others to deliver an IT project, training session, or system improvement. What was your role, and what was the outcome?

Contact
Lindy Johnson, Team Leader Information Technology on 02 6645 0206.

Closing date
Tuesday 30 September 2025 at 11.30 pm (NSW time).

Other important information
This position is located at Council's Grafton Office, however, this may change should business needs identify other work locations to be more appropriate to deliver our services in the future.

A probation period applies to this position.

How to apply
All applications must be lodged online via Council's website www.clarence.nsw.gov.au.

For further information about the selection process including tips on how to address the selection criteria please refer to the Careers page on the Clarence Valley Council website.

Do you want further information on how to apply under the Capability Framework? Please read our How to apply for a job guide.

Council is an EEO employer and First Nations people are encouraged to apply.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.