Currently seeking a part-time or full-time Office Administrator to join our team and work within our progressive business. This role has great potential for growth for the right person.

About Us

Ryno Hire is an established family-owned and operated company providing machinery rental and equipment servicing to the greater Brisbane region. We pride ourselves on our industry expertise and commitment to delivering premium products, services, and solutions to our customers. We also maintain an open-door policy and encourage employee input and ideas.

The Opportunity

As the Office Administrator, you will work closely with the team to ensure smooth day-to-day operations of the business. You will be responsible for providing administrative activities, including invoicing, filing, customer accounts, managing phone calls and emails, assisting with hire bookings, and all-around customer support.

Flexability

This role is being offered as a 30-40hour per week part-time or full-time position. You must be able to work 5 days, Monday to Friday for 6-8 hours per day. With the ability of start times between 6am and 9am. This position can fit within school hours if needed.

Key Responsibilities:

Liaising with customers via phone, email and in person

Generating customer invoices from hire and service/repair contracts

Handling of account customers and recouping overdue payments

Reconciling Xero accounts

Assisting the accounts team with basic Xero tasks

Assist in the coordination of deliveries, pick-ups, minor repairs, and onsite breakdowns and communicate this effectively and efficiently with the team

Providing administrative duties associated with the role, including necessary computer administration and filing

Assist with marketing activities (i.e. email, CRM, social media) where necessary

Monday to Friday, full-time or 5-day part-time role for the right candidate

The Person:

Be able to work unsupervised in a safe and productive manner

Have a positive attitude towards your work

Possess a great work ethic, be trustworthy and reliable

A confident and self-motivated attitude who's not afraid to shine

Successful Applicants will have:

Relevant experience in a similar role providing administrative support and customer service with a minimum of 2 years' experience

Previous experience in the equipment hire industry or machinery rental sector is essential

Experience in Xero, or similar accounting software (required)

Effective written and verbal communication skills with high attention to detail and the ability to multitask

Exceptional time management or organisation skills with a talent for problem-solving and providing fast and effective solutions

Excellent communication skills and telephone manner

Have knowledge in marketing and social media platforms to help grow the company's media presence (desired)

Immediate start available

Must have Australian work authorisation as sponsorship is not available for this position

Training will be provided on our systems, and ongoing training is encouraged if desired; however, a tech-savvy nature is a plus.

*This role is an office-based position within an active workshop.