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Administration Officer

Anglicare Southern Queensland
Booval, QLD
A$30.73-$31.83 p/h + salary packaging
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 1 day ago


About Anglicare:
At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the Role:
Anglicare's Home and Community service offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community connectedness.

Our Administration Officer is an integral role within the team. The overall purpose of the role is to provide quality operational administration support to the service.
The Administration Officer is responsible for maintaining an efficient and customer focused reception for internal and external clients, other visitors and service providers; processing admissions and discharges of clients; and promoting and contributing to a positive team environment within the Service.

Based within our Booval office, this role is a full time position - Monday-Friday, no weekends! If you're customer focused and love working for a values based organisation, then this is the role for you.

Key responsibilities:

  • Liaise with Intake and Referral team and download client referrals for admission to Anglicare
  • Prepare documentation for the admission of clients into the Service and subsequent discharge
  • Manage incoming calls and front office, as required
  • Attend to filing and archiving of client information in accordance with Anglicare guidelines and procedures
  • Data and word processing; mail and assisting with office equipment/supplies and stationery orders

About you:

  • National Police check, or willingness to obtain
  • Current drivers licence and own reliable vehicle
  • Certificate in Business Administration or related disciple - desirable
  • Demonstrated strong experience in a similar role, including front desk experience/knowledge, word processing and filing.
  • A commitment to the importance of high quality client service and an ability to provide friendly and courteous service.
  • Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters.

Why Join Anglicare?

  • Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
  • Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
  • 12% super
  • Employee Discounts at some of Australia's leading retailers.
  • 6% Bupa Health Insurance Discount.
  • Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
  • Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
  • Opportunities to purchase additional annual leave.
  • Pastoral Care Support & Employee Assistance Programs.
  • Free annual Flu vaccinations.

Application process:
Please apply online and attach a copy of your current resume. Cover letter optional but welcomed.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.


About Anglicare Southern Queensland

Eight Mile Plains, QLD, Australia
1001-5000 employees

Anglicare Southern Queensland is a proud member of the Anglicare Australia network. We provide the support you need for the life you want in partnership with government and other support organisations in response to identified care needs throughout southeast Queensland.

For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare Southern Queensland is here, to offer the best quality support to enable you to live the life that you want.

We also offer a range of specialist services within indigenous, homeless, multicultural and rural and remote communities.

Source: This is an extract from the company's own website.

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