The Rockhampton Grammar School is seeking a passionate and skilled Full-Time Administration Officer to join our Boarding team where you will be responsible for strategic and operational administration of the Boarding Department as determined by the Director of Boarding.

Boarding has formed the core of The Rockhampton Grammar School since our founding in 1881 and will always be at the heart of our School. Valuing our position as Queensland’s largest boarding school, our vibrant boarding community is very much about the people who reside within it.

Conveniently located in one of Queensland’s largest regional centres, we are proud to be chosen as the school of choice by families throughout Central Queensland, Far North Queensland, the Northern Territory and overseas. We also take the responsibility seriously. More than a third of our Secondary School students are boarders and we do everything we can to make sure they feel safe, comfortable and happy.

We never take for granted the trust that boarding families place in our School. It is a major life decision for parents to choose where their children will go to school. We are privileged that so many families choose RGS, to not only provide a high-quality education but also to care for their child and provide a “second home” throughout the school year.

As part of School's admin team, we provide a supportive, flexible working environment where care for all our staff is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our staff and students. Our staff are recognised as being central to achieving our mission.

At The Rockhampton Grammar School, we pride ourselves on fostering a supportive and dynamic environment where students thrive both in the classroom and in extracurricular activities. Join us at The Rockhampton Grammar School and be a part of a vibrant community dedicated to excellence in education! The School values co-curricular involvement and provide a wide variety of opportunities for staff in this regard.

POSITION TITLE: Administration Officer

DEPARTMENT: Boarding

CLASSIFICATION: School Officer Level 3

REPORTS TO: Director of Boarding

KEY DUTIES AND RESPONSIBILITIES

The Administration Officer is responsible for strategic and operational administration of the Boarding Department as determined by the Director of Boarding.

Duties will include assisting with:

Support the smooth and efficient operation of the boarding houses, with a strong focus on student welfare, administration, and overall coordination.

Work closely with the Boarding Leadership Team to support the safety, wellbeing, and personal development of boarders while contributing to effective residential operations.

Act as the first point of contact for boarding-related enquiries via phone, email, and in-person, providing timely and professional customer service.

Manage a broad range of administrative tasks, including document preparation, compliance tracking, data entry, and accurate record keeping using systems such as TASS and ORAH.

Provide administrative support for induction of new boarding staff, including managing related checklists and records

Coordinate scheduling, logistics, and communication for boarding-related activities, events, team meetings, and enrichment programs.

Arrange and manage travel logistics for boarding students, including liaising with families, transport services, and ABSTUDY where applicable.

Handle internal and external communications in co-ordination with the boarding team, including parent updates and newsletter content.

Liaise with internal departments (e.g. Catering, Transport, Finance) and external providers to support boarding operations and enrichment activities.

Assist the Facilities Hire Co-ordinator with the planning, coordination, and running of external hire school camps in Boarding facilities during school holiday periods.

Support the administration of boarding surveys and team meetings

Contribute to continuous improvement of boarding processes and practices.

Collaborate with the broader administrative team and assist other departments (e.g. Facilities, Food Services, IT, Finance, Transport) as needed.

Any other duties as directed by the Boarding Leadership Team.

REQUIRED SKILLS/KNOWLEDGE/EXPERIENCE

Outstanding interpersonal and communication skills, with demonstrated ability to build rapport and interact effectively with students, staff and parents;

A solution orientated person, with an ability and a desire to identify and bring about significant improvement and streamlining of processes, systems and record keeping;

Strong organisational and time management skills, with an ability to prioritise tasks, meet prescribed deadlines, and concurrently manage a number of competing tasks;

Demonstrated high-level computer skills and literacy, with skills in the MS Office suite of programs and an ability to deliver better service and efficiencies through the use of technologies;

An ability to comprehend, format and to articulate and present information accurately, quickly and logically;

Excellent attention to detail and record management skills;

Knowledge of TASS and ORAH is desirable.

REQUIRED LICENSES/CERTIFICATES

Working with Children Check (Blue Card);

Police Check;

Safeguarding Children Online Training Certificate;

Open Driver’s Licence.

SAFEGUARDING CHILDREN AND YOUNG PEOPLE

The School takes child protection seriously, and as a staff member or volunteer of The Rockhampton Grammar School, you are required to meet the behaviour standards outlined in our Practice and Behaviour Guidelines. You will receive a copy of these guidelines as part of the induction process.

Therefore, as a part of your duties and responsibilities, you are also required to:

Provide a welcoming and safe environment for children and young people;

Promote the safety and wellbeing of children and young people to whom we provide services;

Ensure that your interactions with children and young people are positive and safe;

Provide adequate care and supervision of children and young people in your charge;

Act as a positive role model for children and young people;

Report any suspicions, concerns, allegations or disclosures of alleged abuse to management;

Maintain valid “working with children” documentation;

Undergo periodic “national criminal history record” checks;

Report to management any criminal charges or convictions you receive during the course of your employment that may indicate a possible risk to children and young people;

CONDITIONS OF EMPLOYMENT

The successful applicant will be subject to a “Working with Children Check and Criminal Records Check” where applicable. The School undertakes several screening processes to ensure the appropriate protection of children and young people in its care. This includes reference checks, identity checks qualification check and professional registration checks.

HOW TO APPLY

To apply for this position - please 'apply now' by emailing [email protected]

Please submit the following compulsory items:

Cover Letter, indicating why you are applying for this position and detailing your administration experience;

Comprehensive Curriculum Vitae with the contact details of two work related referees;

RGS Application for Employment Form.

Applications must be submitted by 4:00pm Thursday 28th August 2025 and will be reviewed as they are received.

Enquiries should be directed to Mr. Mike Silcock (Director of Boarding) on 07 4936 0710

*Note: only shortlisted candidates will be contacted.

*Applications will be reviewed as they are received and RGS reserves the right to close applications early should a suitable candidate be found.

*The Rockhampton Grammar School reserves the right to amend this Position Description at its discretion in accordance with any Safeguarding of Children, legislative and/or operational requirements.