Position Title: Clinical Safety & Quality Partner (Aeromedical)
Employment Type: Permanent Full-time
Position Classification: Health Manager Level 3

Salary range: $127,150 per annum - $144,444 per annum + 12% super and benefits
Location: Various Locations
Applications Close: 11.59 PM, 18 September 2025

“Are you an innovative clinician and problem-solver with a passion for patient care? Join our team as a Safety and Quality Partner and be part of a community making a difference in millions of ways every day. Apply now!”

About NSW Ambulance:

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

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NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

About the Opportunity:

To proactively champion clinical quality improvement and patient safety initiatives across Sectors, directly supporting the Senior Manager Clinical Support & Performance in the implementation of evidence-based strategies, clinical audits, quality improvement activities and patient safety while ensuring the adherence to the National Safety & Quality Health Service Standards.

In this pivotal leadership role, you will help shape the future of patient safety and clinical excellence across NSW Ambulance sectors. You’ll work closely with frontline teams and senior leaders to embed a culture of continuous improvement and safe, high-quality care.

In this role, you will have the opportunity to:

• Champion patient safety and quality improvement by implementing evidence-based strategies aligned with the National Safety & Quality Health Service Standards.
• Collaborate with multidisciplinary teams to lead clinical audits, incident reviews, and quality improvement initiatives that reduce harm and enhance care.
• Educate and empower staff through training and support in safety principles, reporting systems, and improvement methodologies.
• Use data to drive change, identifying trends and translating insights into actionable improvements in service delivery.
• Build strong partnerships with internal and external stakeholders, including NSW Health Pillars, to support sector-wide safety and quality goals.

About You:

We’re looking for a healthcare professional who is passionate about improving patient safety and clinical quality across diverse care settings. You thrive in collaborative environments, bring a strategic mindset to complex challenges, and are committed to making a meaningful impact on patient outcomes.

You will thrive in this role if you:

• Are a health professional (e.g., nurse, paramedic, allied health) with a strong foundation in clinical care and governance.
• Have a passion for patient safety and quality improvement and enjoy translating evidence into practice.
• Collaborate confidently with clinical teams, operational leaders, and external partners to embed safety and quality across services.
• Use data and insights to identify risks, drive improvement, and measure impact.
• Value education and empowerment, supporting others to understand and apply safety principles and standards.

You bring:

• Current registration with a recognised health professional body (e.g., AHPRA) and/or at least 5 years’ experience in a healthcare or clinical environment.
• Demonstrated experience in leading quality improvement initiatives, managing clinical incidents, and supporting cultural change.
• Strong knowledge of NSQHS Standards, human factors, and improvement methodologies.
• Excellent communication, time management, and stakeholder engagement skills.
• A current driver’s licence and willingness to travel across NSW Ambulance sites.

How to Apply:

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and cover letter that outlines your passion for and commitment to Safety and Quality and other required information.

Question 1: Describe a time when you helped others to understand and adhere to legislative and regulatory requirements for managing clinical incidents and risks. What steps did you take? What was the impact?

Question 2: Describe a time when you identified and addressed a patient safety risk in a healthcare setting.

Need more information?

Click here for the Role Description and Position Conditions and General Info

Learn more about careers at NSW Ambulance here

Additional Benefits:

Financial benefits

Generous salary packaging options to help you increase your take home pay: Up to $9,000 for living expenses + $2,600 meal & entertainment + novated leasing

Accessible via Public Transport

Work-life balance

Flexible or Hybrid Work Agreements may be negotiated

Paid Allocated Days Off (ADOs) once a month

Additional Public Holiday

Additional Information:

Applicants will be assessed against the essential criteria articulated in Role Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill temporary or permanent vacancies over the next 18 months at the same, or other locations that are at the same grade and capability level.

Contact People

Please contact Andrea Herring on [email protected] if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on [email protected]. Support is also available through the Stepping Up website.

Please contact [email protected] if you require any adjustments to the recruitment process so we can support you to present your best self.

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