Join Dr. Ram Ganesalingam’s Compassionate Team!

Dr. Ram Ganesalingam, a dedicated Gastrointestinal surgeon, is seeking a compassionate and detail-oriented Receptionist to join our growing team. This is a fantastic opportunity to work in a supportive and patient-centered environment where your contributions will help patients navigate their unique health journeys.

Benefits:

A warm, supportive, and empowering fun work environment.

Convenient location in Garran, with easy access to local amenities.

Simple, ego-free management structure.

Opportunity to work closely with a passionate and experienced practice manager who prioritizes patient well-being.

About Dr. Ram Ganesalingam:
Dr. Ram Ganesalingam is a highly skilled and compassionate Gastrointestinal surgeon, dedicated to providing exceptional care to every patient. Supported by three other experienced Gastroenterologists and a dedicated admin team, the clinic offers a seamless and welcoming experience for both patients and staff. Dr. Ganesalingam is focused on continuous growth and improvement, always striving to maintain the highest standard of care.

Key Responsibilities:

Reception Duties: Greet patients warmly, manage appointment bookings, handle inquiries, and maintain an organised schedule.

Administrative Support: Manage patient records, input data into the practice management system, and ensure accurate and timely filing.

Customer Service: Deliver exceptional, patient-focused service, ensuring a positive experience at every step of the patient's visit.

Operational Support: Assist with stock management, maintain clinic cleanliness, and ensure a welcoming environment.

Payment & Medicare Claims: Process payments, manage Medicare claims, and assist with booking procedures and appointments.

Communication: Answer phone calls, schedule, confirm, and reschedule appointments, and handle messages for doctors. Respond to emails promptly.

Experience & Attributes:

Previous experience in medical reception or clinical support is highly valued.

Strong interpersonal and communication skills.

Passion for health and wellness with a compassionate and empathetic approach to patient care.

Excellent organizational skills, with the ability to multitask and remain calm in busy environments.

Familiarity with practice management software such as Gentu is a plus.

Strong attention to detail and a commitment to maintaining high standards of care.

Ability to work independently and as part of a collaborative team.

To Apply:
If you're passionate about supporting patient health and wellness and meet the qualifications above, we’d love to hear from you! Please submit a personalized cover letter and resume to apply for this exciting opportunity.

email: [email protected]