Windsor RSL is the Home of the Hawkesbury and North Western Sydney's place to be, whether it's a mid-week Coffee catch up in The Café, quiet wine in The Lounge, enjoying a beer with your mates watching the footy or lunch and dinner from The Kitchen with friends and family in The Courtyard, this club caters to it all with our trading hours from 10am-4am, 365 days per year, serving thousands of members.

At the core of our success are our People. At Windsor RSL Club, we are driven by our core values: Integrity, Commitment to Customer Service, Teamwork, and Innovation. These values guide everything we do and reflect our dedication to fostering a supportive and growth-focused environment.

We are especially proud of our commitment to career development, with over 50% of our Management and Administration team beginning their journey as casual frontline employees. At Windsor RSL, we don’t just offer jobs—we build careers.

THE PERKS

A Fantastic Team: Join a supportive, tight-knit, and collaborative club that perfectly balances fun and productivity.

Extra Time Off: Enjoy 5 weeks of annual leave per year.

Open to either full or part time position.

4 Day Rotating Roster

Weekly Meal Allowance: Fuel your day with a provided weekly meal allowance

Employee Assistance Program: Access the Club Safe Employee Assistance Program for confidential counselling whenever you need support.

Recognition & Rewards: Be acknowledged for your exceptional work through our reward and recognition program.

Golf Membership: Yearly golf membership to Windsor Golf Club.

Club Managers Association Membership: Membership and ongoing courses provided.

THE OPPORTUNITY

We’re on the hunt for an experienced and dynamic Duty Manager to oversee the daily operations of our club. This pivotal role focuses on delivering great customer experiences, managing a dedicated team, and upholding high standards of service and quality.

As a Duty Manager, you’ll lead by example in areas such as:

Coaching, Guiding and Leading and co-ordination of team members in the club’s day to day operations, including training, supervision, and mentoring.

Customer relations and satisfaction.

Ensuring compliance with current legislation, club policies, and health and safety regulations.

Collaborating with department heads to maintain a welcoming and efficient environment while driving business goals.

This role requires strong leadership, a hands-on approach, and the ability to effectively problem-solve in a fast-paced setting.

THE RIGHT FIT

The ideal candidate will bring:

Collaborative Leadership Skills: Foster teamwork and accountability among staff.

Club experience in similar size venue.

Multi-Tasking Excellence: Thrive in a high-visibility, cross-functional role with the ability to prioritize and manage multiple demands.

Proactive Thinking: A forward-thinking and solution-driven mindset.

Top-Notch Communication: Exceptional communication, organizational, and leadership abilities.

Relevant Experience: Proven background in hospitality management and customer service.

Qualifications: A current NSW RSA and RCG & ARCG.