Part-Time Customer Service

Customer Service Specialist - Contact Centre (Part-Time)
Location: Redfern
Hours: Part-time, 9am-2pm (Monday to Friday)
Contract Term: ASAP start - 30 June 2026
Rate: $38.81 per hour + super

Are you passionate about delivering exceptional customer experiences? Join one of Australia's Big 4 Banks as a
Customer Service Specialist in our dynamic contact centre team.

What You'll Do:

• Be the first point of contact for customers, providing support across banking products and services
• Handle inbound calls with professionalism, empathy, and efficiency
• Resolve queries and issues while maintaining high service standards
• Work collaboratively with team members to meet performance targets
• Uphold compliance and quality assurance standards in every interaction

What We're Looking For:

• Previous experience in customer service, contact centre, or retail banking preferred
• Strong communication skills and a customer-first mindset
• Ability to work in a fast-paced, structured environment
• Tech-savvy with the ability to navigate multiple systems
• Reliable, punctual, and committed to delivering excellence.

Why Join Us?

• Be part of a respected financial institution with a strong focus on customer care
• Enjoy a supportive team culture and structured training
• Flexible part-time hours ideal for work-life balance
• Long-term contract with stability through to mid-2026

Ready to make a difference? Apply now to join a team where your customer service skills will shine.