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Administration and Client Services Officer

Pace Financial
Townsville, QLD
A$60,000-$80,000 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 2 days ago


Pace Private Wealth is a boutique financial advisory firm based in Townsville, dedicated to helping individuals, families and businesses achieve financial confidence and peace of mind. The firm has grown into a trusted name, known for its personalised and client focused approach.

Working for Pace Private Wealth offers a unique and rewarding experience for professionals in the financial services industry. Here are some reasons why you might choose to join the team:

Purpose-Driven Culture

Pace Private Wealth is built around the philosophy of treating money with purpose. This extends to our workplace culture, where employees are encouraged to make meaningful contributions to clients' financial wellbeing and life goals.

Strong Community Connection

We are deeply rooted in the Townsville community and actively supports local initiatives, such as sponsoring Phoenix Netball Club & Townsville Fostering and Rehoming Animals. Employees often find fulfillment in being part of a company that gives back and fosters local relationships.

Leadership & Mentorship

Founded in 2014 by Sonia Pace, a respected financial adviser with over 25 years of experience, the firm offers mentorship and guidance from seasoned professionals. Sonia’s leadership is known for being supportive, ethical, and client-focused.

Professional Growth Opportunities

Pace Private Wealth is expanding and actively seeking individuals who value a positive work culture and want to grow with a dynamic team. The firm celebrates milestones and invests in its people, making it an ideal environment for career development.

Innovative & Tailored Financial Solutions

Employees work with cutting-edge investment frameworks and have access to industry-leading research. The firm emphasises personalised strategies over generic solutions, allowing advisers to craft meaningful, client-specific plans.

Holistic Financial Services

Team members gain experience across a wide range of services—from wealth creation and protection to retirement planning and estate management—making it a great place to broaden one’s expertise.

What is expected in each role: -

Attention to detail is imperative!

Provide exceptional client service EVERY time!

Time is adequately managed

Action items from client meetings are undertaken in a timely and complete manner

Relevant client related processes are performed accurately and timely

Contribute to the team

Australian resident or resident Visa holder

Responsibilities

Client relationships are maintained via high levels of service and appropriate and timely communication

Team workflow is adequately managed with appointments/meetings/priorities

Action items from client meetings are undertaken in a timely and complete manner

Relevant client related processes are performed accurately and timely

Manage communications and coordinate Financial Advisers’ time to resolve conflicts and exercise judgement on priorities

Follow up Financial Advisers and Paraplanners post meetings to ensure action items are noted and followed through

This position is on site, permanent full time and salary will be commensurate with experience.

Please email your cover letter and resume to [email protected]. Only shortlisted applicants will be contacted.


About Pace Financial

Townsville, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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