Who we are

We are a contemporary education provider with remarkably high aspirations to provide quality education to our cohort. Phia Education Pty. Ltd. T/A Hopkins International College, RTO 45764 CRICOS 04155D is a vibrant education provider in VET sector to cater for WA’s vocational education industry.

We are driven by our values and committed to Diversity, Integrity, Accountability, Teamwork, and Performance with a Can-Do attitude. As a team, we are a fantastic bunch of diverse people from varied backgrounds, professionally and personally, all coming together to achieve a common goal, which is the sustainable growth of the business. We are responsible, and compliance is in our core, regardless of what we do.

About you

You are an energetic, goal-oriented, self-starter candidate with excellent administrative knowledge and a desire to excel and your values resonate with ours. You are KPI driven and have set goals - always one step ahead of the game. You are a great communicator and love to build positive relationships with student agents, internal and external stakeholders.

The purpose of this role is to focus on building relationships with students, trainers and management. This role will ensure the understanding of the organisation and client needs. This role will also ensure to bridge the gaps between those stakeholders and provide sustainable growth by providing timely support and assist with all administrative needs.

It is a full-time administrative role, but part-time will be considered for the right candidate

The Role:

RTO Administration Officer

Key responsibilities for the role include:

Assist trainers to monitor student course progress and create specific letters

Contact and discuss course progress with students

Ensure correct actions taken for poor course progression

Ensure LMS system is updated

Ensure students are meeting course progress requirements for issuance of SoA and Certificates.

Organise work placements with the trainer for students

Become an integral part of Academic Support team and provide guidance to students and trainer

Create timetables and monitor student course commencements and course conclusions

Work with trainers to resolve any issues that require assistance with.

The successful applicant should possess the following:

Great presentation, written and communication skills

Relevant 3-5 years experience in administration (preferably VET sector)

experience with Learning Management System and student management software

Experience with, and knowledge of the vocational training sector in Australia

Proven stakeholder management skills

Knowledge of RTO/CRICOS compliance

What you will receive in return

Work-life balance

Good Salary/hourly rate

Very supportive work environment

Great location and campus

For further information, please contact us on: [email protected]. Interviews will commence as soon as possible. Please send in your resumes via “apply now” on Seek.