Position Title: Office Administration & Accounts Support Officer

Status

Level: Administrative, hourly or salaried (per contract)

Reports To

Finance Manager (with functional support to Membership & General Manager)

Job Description

Full-Time | Immediately start | Hospitality & Club Industry | Member-Focused Environment

Are you highly organised, detail-oriented, and passionate about delivering exceptional service? Join our prestigious private members-based golf club located in Perth, Western Australia, where tradition meets excellence.

We are seeking a full time Administration & Accounts Support Officer at Lakelands Country Club to support our Membership and Finance teams, handle front office duties, and ensure smooth day-to-day administration for both members and visitors.

Core Responsibilities

Office Reception & General Admin

· Undertake regular reception/front desk duties, including answering phones, greeting visitors, accepting deliveries, and managing general enquiries.

· Manage day-to-day administrative tasks including correspondence, document management, data entry and record keeping.

· Support general office administration including filing, ordering supplies, photocopying, supply management, and maintaining tidy workspaces.

· Assist with meeting scheduling, minute taking, and preparation/distribution of board and committee packs.

Finance Support

· Support the Finance Manager with entry of supplier invoices, including Creditors statements and basic bookkeeping duties

· Collect, collate, and file payment and expense documentation.

· Manage cash handling procedures including weekly bank deposits, petty cash oversight, and reconciliation.

· Support migration and upkeep of finance and membership data in relevant systems (e.g., Myob MiClub)

· Assist monthly and quarterly finance reports required for management and board meetings.

Membership Support

· Provide excellent customer service to members, guests and visitors with a friendly and professional manner.

· Assist the Membership & Communications Officer in maintaining accurate member records, managing renewal processes, and generating reports.

· Respond to member enquiries related to payments, accounts, and membership status.

· Provide administrative assistance for membership drives, events, and member engagement activities as required.

· Support upkeep of club documentation and routine correspondence.

What We’re Looking For:

· Proven experience in an administrative or customer-facing role

· Excellent communication and interpersonal skills

· High attention to detail and organisational skills

· Competency in Microsoft Office Suite (Word, Excel, Outlook)

· Familiarity with basic accounting or bookkeeping functions (experience with MYOB or similar systems highly regarded)

· Ability to prioritise tasks and work independently within a small team

· Professional presentation and a proactive, positive attitude

· Experience in a membership-based or hospitality environment is a bonus

What We Offer:

· A welcoming and team-oriented workplace

· Stunning surroundings and a supportive club culture

· Opportunity to be part of a respected and historic golf club community

· Onsite parking and staff benefits

· Ongoing support and training for the right candidate

If you’re someone who enjoys variety, prides themselves on accuracy, and thrives in a member-focused club environment, we would love to hear from you