Position Overview

The RTO Manager supports the Chief Executive Officer with the overall compliance functions of the group. As an experienced and knowledgeable compliance expert the purpose of this role is to support the delegated compliance duties and projects from the CEO to ensure quality standards and controls are evident in the RTO functions of the group.

The position also supports the Chief Executive in driving the success of the business through:

Contributing dynamically to the success of the Purpose, Vision, and Goals

Supporting the achievement of financial stability by operating within budgetary limits and adopting a cost savings approach. Looking through a commercial lens when making everyday decisions

Identifying and leveraging opportunities critical to excellence in operational activities

Developing solid State Government compliance knowledge and be able to manage contractual obligations on regulatory standards

Modelling resilience, adaption to change and looking for opportunities to support colleagues in aligning to the strategic direction

Experience

Private RTO 3+ years

Understanding of VET standards, guidelines and legislation

Exposure to internal and external audits

Understanding in RTO Standards and State Funding Contracts (VIC, NSW, QLD & SA)

Proficient in MS office and the ability to present information in varying formats

Highly developed skills in managing multiple tasks and competing priorities, and in meeting conflicting deadlines

Understanding of VET training packages and units of competency

Exposure to Validation

Student Management Systems (VETrak Cloud)

Accountabilities and Contribution

Operations & Team Management

Develop best business practices and tools for compliance management tasks

Manage and distribute Government notifications to all relevant staff

Support the day-to-day operations of the quality and compliance department, including:

Labour balancing the processing of training evidence

Ensure data teams are meeting processing KPI’s

Managing the continuous improvement register

Coordinate the validation of assessments (as required)

Ensure all staff adhere to the compliance Policies and Procedures

Oversee the coordination, supervision and performance management of all Quality and Compliance direct staff

Provide direction, leadership and support across the business in relation to quality and compliance functions

Provide leadership to Facilitator staff in ensuring quality and compliance measures are adhered to

RTO Compliance

Oversee the management of quality data related to delivery of training and assessment

Report RTO compliance updates during management and staff monthly meetings

Ensure compliance with quality procedures and systems are adhered to with a view to continuous improvement

Assess student eligibility in line with the Guidelines to Eligibility (State Government Funding)

Liaise with the Chief Executive to ensure regulatory compliance requirements are adhered

Report RTO key metrics to the Chief Executive Officer

Ensure participant files are compliant with ASQA requirements and State funding contracts

Ensure that training and assessment materials and strategies are compliant with regulatory bodies before release to public

Provide counsel for the development of high quality compliant training and assessment resources

Monitor the implementation of processes and standards to ensure compliance with ASQA Standards and State Government funding contracts

Monitor business functions to meet changes to RTO compliance and legislative requirements

Participate and manage all external ASQA or other regulatory audit activities

Manage Compliance Systems

Manage the configuration of VETtrak to ensure a functional and accurate student management system

Monitor the recording of student results within VETtrak and identify areas for improvement

Develop effective procedures to ensure administrative reporting requirements can be generated with the relevant data, including funding requirements and statistical/completion reports

Ensure all users are trained and developed to use VETtrak to the fullest capabilities

Support the Head of Quality and Compliance in ensuring claims for funding are accurate, compliant and within reasonable timeframes

Overseeing Vative's Leaning Management System (LMS) - aNewSpring ensuring integration with regulatory standards and Government funding claims.

Authorities

You are accountable for the outputs and outcomes of your position. Therefore your authorities are:

Autonomy to priorotise your project and compliance workload to meet the business expectations and key performance indicators

Manage Quality Officers priorities and working hours

The ability to work flexibile hours underwritten by Vative’s flexible working arrangements