RICHMOND GASTROENTEROLOGIST

FULL TIME

MEDICAL PERSONAL ASSISTANT/ SECRETARY

We are seeking an experienced medical secretary/personal assistant to assist a highly regarded, hard working, dedicated gastroenterologist for his private rooms.

This is a fast paced practice where you are the first point of contact, not only for the patients, but hospitals and other medical professionals, so having a friendly, calm demeanour is essential.

An excellent phone manner is essential, with prompt attention to the many phone calls you receive in a day

This position also includes supporting another specialist doctor, during his PA's occasional absence

The role is very demanding, but with that it is very rewarding with making sure the practice runs smoothly and the demands are met with compassion, enthusiasm, and above all a high level of communication is shown.

KEY RESPONSIBILITIES:

Attending to a high volume of phone calls in a timely and courteous manner

Attending to patient and professional emails promptly

Drafting, sending, filing of correspondence

Hospital and consult billings (including Medicare, DVA, Private Health Funds

Patient scheduling and appointment co-ordination

Manage consulting sessions

Operating theatre allocations and bookings

Liaising & co-ordinating with other specialists, GP's and hospitals

Maintaining patient records and files accurately

Manage office supplies

Sending prescriptions, pathology and radiology requests

Sending recall letters and follow up on overdue reminders

Manage incoming/outgoing faxes and mail

Preparing and sending patient instructions and theatre paper work

Keeping up to date with changes to medication guidelines

Triaging referrals with the doctor

Knowledge of MS Office Suite

IT skills - with knowledge of Gentu an advantage

Diary management

Other administrative duties as required

SKILLS & ATTRIBUTES:

Strong interpersonal & communication skills

Excellent written & verbal skills

Excellent time management skills

Ability to handle conflicts or emotionally charged situations with care and sensitivity

Ability to show initiative

Attention to detail imperative

Excellent organisational skills

A calm attitude under pressure

If you think you have what has been outlined along with the chance to work in a closely knit, supportive professional team and want a varied, fulfilling role then this is definitely for you.

You need to show compassion toward the patient at all times and enjoy going to work each day.

SALARY NEGOTIABLE - depending upon previous experience.

CAR PARKING - BUT ALSO CLOSE TO ALL PUBLIC TRANSPORT

Please call or email your details to:

CS MEDICAL PERSONNEL

t. 0408 383 602

e. [email protected]

w. www.csmedical.com.au