Join Our Growing Team at Victorian Oral and Facial Surgeons (VOFS)

As part of our continued expansion, Victorian Oral and Facial Surgeons (VOFS) is seeking a motivated and reliable team member to join us at our state-of-the-art Brighton East practice. This full-time position will see you working closely with our expert surgeons in a supportive, patient-centered environment.

At VOFS, we pride ourselves on being leaders in oral and maxillofacial surgery across the Bayside, South East, Mornington Peninsula, and Ballarat regions of Melbourne. Our dedicated surgeons provide exceptional care in modern facilities and work alongside the best hospitals in the area. We're committed to delivering world-class medical care and an outstanding patient experience every time.

Key Responsibilities:

Appointment Scheduling & Theatre Bookings: Coordinate patient appointments and theatre bookings to ensure smooth patient flow.

Patient Records Management: Create and maintain accurate patient records in the ‘Genie’ system, linking referrals, X-rays, diagnostic reports, and other relevant documentation.

Invoicing & Receipting: Manage patient invoicing, including Medicare, DVA, and Private Health Funds.

Daily Transaction Reconciliation: Review and reconcile daily transactions, submit claims to Medicare and Eclipse, and manage simple exceptions.

End of Week Banking: Review and reconcile end of week banking

Skills & Experience Required:

Minimum 3 years of experience in an administrative or reception role, preferably within a dental practice.

Proficiency in medical software (Genie experience preferred).

Exceptional Customer Service Skills with a friendly, approachable demeanor.

Strong verbal and written communication skills.

High attention to detail and ability to meet deadlines.