About Us

NFK is a wholesale supplier of glazing tools, glass processing consumables, glass handling and processing machinery, and architectural hardware for glass. As a 42 year old family business, with offices in Brisbane and Perth and customers nation wide, we offer very stable employment in a friendly, health conscious and professional work environment. Our office is a relaxed but busy workspace, which requires an extra team member to manage our growing workload.

The Role

The successful candidate will be in constant collaborative communication with all other staff.

Office based customer service / sales

Element of warehouse duties

Assisting customers with order placement & processing or product enquiries, either via phone, email, or at our trade counter.

Preparing quotes

Managing existing quotes in CRM

Picking and Packing orders when needed

Supporting sales staff

Being a fast paced role requires a physical fit and active person

Hours 7.30 ~ 4.30, Monday to Friday

Skills/Experience

Previous experience in customer service / sales is an advantage, but not essential.

Excellent written and verbal communication skills

Capable of working as part of a small inclusive team

High level of professionalism

Strong problem solving abilities, especially in a fast-paced environment

Being very resilient and adaptable, with proven initiative

Strong email etiquette

Proficient in Microsoft office suite

Ability to efficiently manage multiple tasks at once

Willingness to take instructions and direction from other staff

What we're offering

Clean, friendly and professional work environment

Diversified workload to keep the role interesting

Great opportunity to learn all facets of business operation and management

Growth opportunities

Job stability

2 to 3 weeks leave every Christmas

Competitive remuneration, based on experience & ability

Staff performance incentive scheme