At NGS Structural Engineers, we’re offering more than just a job. This is your opportunity to work alongside true professionals, grow in a team that values your contributions, and be part of something bigger. If you’re ready to step into a role where your attention to detail and problem-solving skills make a real difference, read on!

About you:

You’re someone who takes pride in your accuracy and efficiency. You enjoy ticking tasks off your list, and you understand the importance of getting things right the first time. When you’ve learned a process, you own it—ensuring it’s done consistently and correctly. Your proactive nature and eye for detail mean the team can rely on you to keep things running smoothly, even when deadlines are tight.

But there’s more to you than just being great at admin. When the situation calls for it, you’re not afraid to pick up the phone, speak with clients or contractors, and problem-solve on the spot. You communicate with empathy, professionalism, and a genuine desire to help. You’re not just handling tasks; you’re building trust and ensuring every interaction reflects the team’s values.

Your computer skills are solid—you can navigate software and tools with ease, type like a pro, and have excellent written and verbal communication. You’re organised, adaptable, and comfortable working in a quieter, focused environment. Most importantly, you’re someone who brings positivity, self-awareness, and a can-do attitude to everything you do.

Sound like you? Let’s talk.

About us:

Hi, we are NGS Structural Engineers, and in everything we do, we believe we solve our customers problems. The way we solve their problems is by listening to our clients and understanding their goals so that we can deliver creative, refined, and robust structural solutions. We tailor those solutions to their needs. It’s the most rewarding part of what we do, and we’ve been doing it for 23 years. We have established ourselves with an amazing reputation as one of the best structural engineers on the Gold Coast.

We have a great supportive team that stick around, in fact, our very first is still working for us today. We’re a small team who value the quieter, more introspective side of our work. We’re engineers and are great at putting our head down and crunching numbers, give us a weeklong deep dive into the latest spreadsheet developments, however, we know that to do what we do best, we need someone who can represent our team to the outside world — with energy, professionalism, and a great attitude.

We pride ourselves on good vibes, extreme ownership, and providing an exceptional customer experience. We’re on the bus with leveling up the size of projects we work on through our growth mindset and ethics.

We’re now looking for an Office Administrator to help us keep the wheels turning smoothly. You’ll play a key role in ensuring our team operates efficiently and effectively, allowing us to focus on providing creative structural solutions to our clients’ unique challenges.

Key Responsibilities

Office Administration & Support

Provide day-to-day administrative support to the team, ensuring smooth operations across the business.

Manage company emails, phone enquiries, and correspondence, directing queries to the right person promptly.

Maintain accurate filing systems, records, and documentation.

Project & Team Support

Assist Project Managers with scheduling, job setup, and document preparation.

Coordinate calendars, site visits, and client appointments.

Finance & Accounts Assistance

Assist with invoicing, reconciliation, and payment follow-ups.

Prepare reports and support the finance team with routine account management tasks.

Client Service

Act as a first point of contact for clients, delivering professional and friendly communication.

Ensure enquiries are responded to in a timely and helpful manner.

Office Management

Manage office supplies, equipment, and basic facilities coordination.

Ensure the office environment is well-organised and running efficiently.

Skills & qualifications:

High school certificate or equivalent (or a relevant qualification).

Previous experience as an Office Administrator or Administrative Assistant, preferably in the construction or engineering industry.

Proficiency in Microsoft Office Suite (Outlook & Word).

Excellent organisational and time-management skills.

Strong written and verbal communication skills.

Ability to handle multiple tasks and prioritise effectively.

Attention to detail and ability to follow through on tasks accurately.

Professional demeanour with a customer-focused attitude.

Professional phone manner and communication skills.

Ability to work independently as well as part of a small team.

Why work with us?

Opportunities for professional growth and exposure to the construction industry.

A collaborative and supportive work environment with a small, friendly team.

The Managing Director brings their dog to work, creating a relaxed and pet-friendly atmosphere.

If you’re someone who thrives in a supportive, detail-oriented role and is looking for an opportunity to grow within a team that values ownership and a strong work ethic, we'd love to hear from you!

If this sounds like you, please send an email to [email protected] and attach the following information:

Your updated cv

A supporting email explaining why working at NGS would not just be another job to you, but a career

At least two professional contact references (please provide email and or phone number)