The HYPAR Group is a collective of specialist organisations supporting young people, people with disability, and people seeking personal wellbeing and independence. Since its inception in 2008, HYPAR Group has grown into three core service providers, HYPAR, HYPAR Residential Care, and outdoor mentorship service HYPAR WILD.

We offer a range of tailored supports, including Mentoring, Supported Independent Living (SIL), Disability Support, Residential Care, and outdoor mentorship to participants across Greater Brisbane and the surrounding South-East Queensland region.

For further information about our organisation please visit our website www.hypar.com.au.

We have an exciting full-time opportunity for a Administration Assistant to join our team in Narangba.

About the Role

The Administration Assistant will work directly with the Customer Relations Manager to deliver exceptional first and ongoing experiences to participants and stakeholders in the community. The Administration Assistant will liaise between stakeholders, the NDIS team and Finance team to ensure a smooth onboarding process for all involved. The key responsibilities for the role include:

Managing all incoming calls and directing enquiries appropriately

Complete intake forms, service agreements, schedule of supports and rostering new participants

Onboarding participants liaising with relevant stakeholders to establish service needs

Administration tasks such as ongoing data entry and updating funding allocations

Maintaining confidential and comprehensive recording systems relating to participants and their families.

Build and maintain positive relationships with internal and external stakeholders including participants and carers.

Requirements for the Role

Demonstrated ability to communicate professionally both verbal and written.

Proficient with Microsoft Office

Knowledge of or experience in the NDIS or community services sector highly regarded.

Full Open QLD Driver’s Licence

Paid Blue Card - or willing to obtain

Paid Disability Worker Screening - or willing to obtain

10-year Traffic History Report - or willing to obtain

LCS2 (Child Safety Screening Check) - or willing to obtain

Please ensure you meet ALL the minimum requirements above before applying.

Benefits of Working at HYPAR

Perform meaningful work, creating strong relationships that make a positive difference in the lives of our young people and participants

Flexible workplace with a focus on work-life balance

EAP Service available 24/7

Portable long service leave available to employees

Applicants who identify as Aboriginal or Torres Strait Islanders are strongly encouraged to apply.

Only shortlisted applicants will be contacted.