Administration Officer – Aged Care Sector

Permanent Part Time | 0.6 FTE | Workplace: On Site | $34.58 per hour

Casual | Workplace: On Site | Casual | $43.23 per hour

What You’ll Get in Return:

You’ll work for a well-known and respected aged care provider in the South West, this role offers a competitive hourly rate and benefits package:

• A family-orientated organisation that values work-life balance.
• To foster a sense of pride and unity among our employees, uniforms are provided.
• Work for an organisation that demonstrates true commitment to creating a positive and empowering culture.
• Our office locations have free onsite parking and are close to public transport.
• NFP salary packaging options – use some of your salary for everyday expenses before income tax; meaning you can increase your take-home pay!
• Access to our Employee Assistance Program.
• Opportunities for professional development.
• On the job support from our Administration Team Leader.

Plus:

Laundry Allowance.

About Us

South West Community Care is a not-for-profit Organisation and Registered Charity local to the South West, providing aged care and in-home services to the local community. It is managed by a Chief Executive Officer (CEO) who is supported by a Chief Governance Officer and Management Team overseeing operations and supporting a team of over 120 employees and volunteers. The CEO, in conjunction with a volunteer Board of Management, sets the strategic direction for the organisation.

South West Community Care is managed locally and embraces the ‘Wellness’ Approach when delivering care to eligible older Australians in the Community approximately 1000 clients currently, providing services designed to maintain independence dignity and quality of life for our ageing community. These services are delivered by compassionate and caring staff working within the guidelines set out by the Aged Care Charter of Rights and Code of Conduct for Aged Care to deliver person centred care to optimise positive outcomes.

Our Culture

What makes working with us so special is our culture, one that embraces our client focus values (Integrity, Excellence, Compassion and One Team) and shared commitment to the development of high performing teams. We are proud to recruit, train and retain the most talented professionals in the South West, who share our client and safety focus (zero harm) approach. Our employees are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team spirit throughout our organisation.

Position Purpose

Reporting to the Administration Team Leader, the purpose of your role is:

To provide administrative support to South West Community Care (SWCC) by maintaining the organisation’s administrative processes at all SWCC locations.

Position Responsibilities

As an Administration Officer you will be responsible for and assisting with:

First Point of Contact: As the front-line of SWCC you will present the first impression of our organisation through our reception and telephone contact points. You will interact with our consumers, members of the public, and our employees.

Accuracy and Confidentiality: Maintaining accurate records and ensuring confidentiality.

Office Support: Administrative and clerical support is provided through maintaining office stationery supplies, filing, records maintenance, document creation, data entry, printing, and assisting in general office duties as directed.

Fleet Management: Maintain accurate bookings within the management system, issuing of fleet vehicle keys, and preparing keys for early pick up times.

Money Handling: Collect and receipt funds, balance float and incoming fees daily. Issue funds for group outings and meals.

Petty Cash: Dispense and reconcile petty cash.

To thrive in this role you will have:

• Certificate III Qualification, in the field of Business or period of industry experience.
• Highly developed interpersonal and communication skills.
• Effective time management, organisation and prioritisation skills.
• Proficiency in MS Office and be technologically proficient.
• Ability to work in an environment with competing priorities and demands.
• A commitment to work collaboratively to ensure excellence in service provision.
• Ability to undertake cash handling duties in line with set policies and procedures.

Office Base Location

Based at the Australind Office but will be required to work from other sites.

How to apply for this role

How to apply for this role - you will need to provide the following as attachments to your application:

• An up-to-date resume (4 pages maximum).
• A copy of your Qualification, in the field of Business (if relevant).
• A National Police Clearance that has been obtained within the last 6 months.

**IMPORTANT**

When you submit your application for this vacancy, you will be sent a system generated email requesting you to complete our screening questions (this email may go to your junk mail). The screening questions are an integral part of our recruitment process and your application will not progress if you do not submit your responses by the closing day and time.

CLOSING DATE: 9:00 am (Western Standard Time) on Thursday, 4 September 2025

Applications received that do not meet the above requirements will not be considered for this position.

Contact

If you require any further information in relation to this role please contact Jenny Hosking, Administration Team Leader, on (08) 9782 4000.

Our Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including a minimum of two reference checks and a pre-employment medical assessment that will include a supervised drug and alcohol test.

You will need to provide a National Police Clearance, no older than 6 months, with your application to be considered for this vacancy.

We reserve the right to commence the recruitment process while the vacancy is open.

Recruitment Agencies or Third Party applications will not be considered.