About the role

We are searching for an enthusiastic and organised Receptionist/Workshop Co-ordinator to join our dynamic team at Eric Brown Motors' in Goulburn, NSW. This full-time position will involve providing exceptional customer service, coordinating the workshop, and supporting the overall operations of our busy automotive Workshop.

What you'll be doing

Greeting and assisting customers in a friendly and professional manner, both in person and on the phone

Efficiently managing the workshop booking system and scheduling appointments

Liaising with technicians to ensure smooth workflow and timely completion of repairs

Handling customer inquiries, processing payments, and providing updates on the status of their vehicles

Ordering parts and supplies as needed to support the workshop operations

Maintaining a clean, organised, and welcoming reception area

What we're looking for

Previous experience as a Receptionist or in a similar customer service role, preferably within the automotive industry

Strong communication and interpersonal skills, with the ability to provide exceptional customer service

Excellent organisational and time management skills, with the ability to multitask and prioritise effectively

Proficient in the use of office equipment and computer software, including scheduling and invoicing systems

A positive, friendly, and professional attitude, with a genuine interest in the automotive industry

A keen eye for detail and the ability to work accurately under pressure

About us

Eric Brown Motors is a leading automotive Workshop in Goulburn, NSW, with a proud history of providing quality Service and exceptional customer service. As a family-owned business, we are committed to fostering a positive and supportive work culture, where our employees can thrive and contribute to our continued success.

If you're ready to join our talented team, apply now and help us deliver an outstanding experience for our customers.