Contracts Administrator

G.J. Gardner Homes Melbourne Inner North West

Are you an experienced Contracts Administrator with a passion for delivering exceptional customer service? Do you thrive in a supportive team environment where your contribution is truly valued? Due to exciting business growth, we are seeking a dedicated person to join our team in Essendon and play a pivotal role in our continued success.

About Us

As a key part of the renowned G.J. Gardner Homes network, our Melbourne Inner North West office specialises in building high-quality, boutique custom homes, including knock-down-rebuilds. We are a great, supportive team who works together to achieve outstanding outcomes for our clients. We pride ourselves on turning dreams into reality and fostering a collaborative workplace where everyone is set up to succeed.

About the Role

The Contracts Administrator is pivotal in ensuring the accurate and timely development of customer contracts for our building projects. This role manages the entire pre-construction journey, from the initial deposit to the on-site start, ensuring our customers are engaged, informed, and receive an exceptional level of service throughout. The role involves significant administrative responsibilities and demands a high level of attention to detail to ensure a smooth and seamless process.

This is a full-time role, working Monday to Thursday, 8:30 am to 5:00 pm, Friday 8:30 to 3:00pm based at our office in Essendon.

Your responsibilities will include, but are not limited to:

Schedule meetings with clients for the colour selections

Receive and accurately complete colour selections and variations

Liaise with customers and keep them informed throughout the process

Efficiently update the Job Progress Sheet as tasks are completed

Apply for applicable permits

Coordinate with various stakeholders to ensure all necessary documents and approvals are obtained

Tracking all job progress, producing weekly reports

General office and administrative duties as required

Attending weekly meetings and handovers

What We Offer

A competitive salary

A genuinely supportive and collaborative team environment

The opportunity to work for a reputable brand with a strong local presence

Potential for growth within the company as our business expands

A flexible start date – we are willing to wait for the right person

About You

Experienced Professional: You must have prior experience in contracts administration and/or knowledge of the construction industry.

A People Person: You are an outgoing and friendly individual who gets along with everyone and builds rapport easily with clients and colleagues.

Customer-Focused: You pride yourself on your excellent customer service skills and have strong verbal and written communication abilities.

Efficient and Organised: You are a master of organisation and can manage your time effectively to meet deadlines.

Proactive and Goal-Oriented: You take initiative, ownership, and pride in your work.

Tech-Savvy: You are comfortable using various software programs and online platforms.

How to Apply

Please submit your resume and a short cover letter outlining your relevant experience and why you're the ideal fit for this role.

Join our team of passionate home-building experts and help us build joy for families in Melbourne's Inner North West!