Ongoing Contract Leading to Permanency | $34.75 per hour (12-month parental leave contract)
Full-time hours, 8am - 5pm, Monday to Friday

Are you a motivated, problem-solving individual with a passion for providing excellent customer service? Do you thrive in a team-based environment, where your contributions make a direct impact on success? If so, we want to hear from you!

Our client, a leading provider of high-quality office furniture and installation services, is seeking a Customer Service and Administration Officer to join their growing team. This is an ongoing contract role that will lead to permanent employment for the right candidate.

Key Responsibilities:

Efficiently manage order entry, maintenance, and progression of all orders.

Provide accurate ETAs and update customers on order statuses.

Maintain a strong knowledge of products and processes, ensuring adherence to the highest standards.

Perform data entry and prepare customer quotes as needed.

Be an effective team member, contributing to the overall success of the organization.

What We're Looking For:

Experience: Minimum of 1 to 2 years in a customer service environment (experience in the office furniture industry is a plus but not essential).

Skills:

Excellent communication skills, both written and verbal.

Strong attention to detail and ability to work under pressure.

Good time management and organisational skills.

Self-motivated with a proactive attitude and willingness to learn.

Technical Skills:

Proficient in Microsoft Word and Excel.

Experience with warranties documentation is preferred, but not essential.

Personal Attributes:

Friendly, approachable, and professional telephone manner.

Strong work ethic, reliability, and commitment to quality.

Ability to work effectively both independently and as part of a team.

Requirements:

Must be an Australian citizen or permanent resident.

Why Join Us?

Competitive Pay: $34.75 per hour

Dynamic Environment: Work with a professional and supportive team in a booming industry.

Commitment to Excellence: Be part of a company known for providing high-quality products and services.

This is an excellent opportunity for a driven individual who thrives in a fast-paced, customer-focused environment. If you're ready to take your career to the next level, apply today!